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What is Sapling AI Writing Assistant?

Sapling serves as an AI tool designed for customer-oriented departments, seamlessly integrating with messaging platforms and CRMs to help agents craft tailored responses. This innovative platform offers managers valuable conversational insights, enhancing their ability to coach and prepare their teams effectively. With features such as autocomplete, spelling and grammar checks, as well as snippets and text expansion tools, Sapling ensures that communication is both efficient and accurate. Furthermore, its services can be deployed on-premise or in the cloud, catering to various security and privacy needs. The Grammar and Spelling APIs enable the integration of Sapling's advanced language models into bespoke applications and specific use cases. Additionally, the Sapling Suggest feature allows agents to quickly access pertinent answers from a centralized knowledge database, enabling them to respond to customer queries more swiftly by simply clicking on the preferred response. By shifting away from rigid, decision tree-based chatbots, businesses can empower their agents to provide more personalized and effective customer service. This approach not only improves response times but also enhances customer satisfaction, creating a more engaging experience.

What is ProWritingAid?

ProWritingAid assists businesses in creating higher-quality content, communications, reports, proposals, and various other documents more efficiently. By addressing frequent issues like inconsistent terminology, contextual spelling mistakes, grammatical errors, and subpar style, ProWritingAid enhances overall writing quality. It offers numerous integration possibilities, including APIs and onsite solutions, making it suitable for organizations of all sizes. This versatility is particularly beneficial for those with specific privacy and security needs, ensuring that all users can maintain compliance while improving their written materials. Ultimately, ProWritingAid is a valuable tool for any company aiming to elevate their documentation processes.

Media

Media

Integrations Supported

Google Chrome
Google Docs
Microsoft 365
Microsoft Edge
Microsoft Outlook
Microsoft Word
Mozilla Firefox
Drift
Final Draft
Five9
GPT-3.5
Genesys Cloud CX
Gmail
Mailchimp
Notion
PTC Windchill
Pipedrive
Slack
Verint Workforce Engagement
Zoho Mail

Integrations Supported

Google Chrome
Google Docs
Microsoft 365
Microsoft Edge
Microsoft Outlook
Microsoft Word
Mozilla Firefox
Drift
Final Draft
Five9
GPT-3.5
Genesys Cloud CX
Gmail
Mailchimp
Notion
PTC Windchill
Pipedrive
Slack
Verint Workforce Engagement
Zoho Mail

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Pricing Information

$79.00/year/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sapling Intelligence

Date Founded

2018

Company Location

United States

Company Website

sapling.ai/

Company Facts

Organization Name

Orpheus Technology

Date Founded

2011

Company Location

United Kingdom

Company Website

prowritingaid.com

Categories and Features

Proofreading

Contextual Speller
Dictionary / Thesaurus
Grammar Check
Plagiarism Detection
Punctuation Check
Reporting & Statistics
Spell Check
Style Check
Text Editor

Categories and Features

Proofreading

Contextual Speller
Dictionary / Thesaurus
Grammar Check
Plagiarism Detection
Punctuation Check
Reporting & Statistics
Spell Check
Style Check
Text Editor

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