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features
design
support

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What is Satori LiveOps?

Satori functions as a LiveOps platform designed to enhance player retention, engagement, and monetization in live service games. It offers a comprehensive suite of tools including event capture, dynamic calendars, remote configuration, experimentation, analytics, and customized messaging for players. Game developers and publishers can effortlessly design and execute live events, battle passes, promotional campaigns, notifications, and player communications using Satori. The platform ensures that rewards are personalized, allowing players to receive premium benefits based on their achievements, purchases, and exclusive offers tied to specific platforms. Additionally, Satori facilitates the progressive unlocking of new game content, which enriches the player's experience by introducing new materials as they meet certain milestones or make purchases. This capability not only improves player engagement but also allows for targeted interactions, enabling studios to concentrate on distinct player groups or individuals to deliver exclusive content, thereby nurturing a sense of community among players. By integrating these features, Satori strengthens the relationship between players and their games, ultimately resulting in increased satisfaction and a more immersive gaming experience. As a result, game developers can leverage these insights to refine their strategies and enhance overall player loyalty.

What is Cevro?

Cevro is a leading AI-driven customer support platform tailored for the fast-paced iGaming industry, providing intelligent automation that delivers personalized, VIP-level player support 24/7. The platform’s AI understands the nuances of gaming terminology, player behavior, and complex queries, enabling instant responses to 95% of player questions while seamlessly escalating more complicated issues to human agents. Supporting over 100 languages, Cevro ensures global reach and localized experiences for diverse player bases. Its compliance-ready framework incorporates responsible gaming protocols and regulatory monitoring, reducing risk for operators. The solution integrates easily with existing gaming ecosystems through flexible APIs and connectors for popular platforms such as Playtech, NetEnt, and IGT. Cevro automates support ticket volume by 80%, driving down costs and improving operational efficiency. Marketing automation capabilities further personalize player engagement with AI-driven campaigns. Leading operators have achieved rapid payback within six months and report an average 300% return on investment in the first year. The platform’s easy setup and configurable workflows empower teams to scale support effortlessly without increasing headcount. With trusted support from major iGaming brands worldwide, Cevro revolutionizes customer service by blending advanced AI with industry-specific expertise.

Media

Media

No images available

Integrations Supported

Amazon Redshift
Amazon S3
Amazon Web Services (AWS)
C++
Google Cloud BigQuery
Google Cloud Platform
Hiro Game Development
JavaScript
Nakama
Snowflake
Unity
Unreal Engine

Integrations Supported

Amazon Redshift
Amazon S3
Amazon Web Services (AWS)
C++
Google Cloud BigQuery
Google Cloud Platform
Hiro Game Development
JavaScript
Nakama
Snowflake
Unity
Unreal Engine

API Availability

Has API

API Availability

Has API

Pricing Information

$600 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Heroic Labs

Date Founded

2015

Company Location

United States

Company Website

heroiclabs.com/satori/

Company Facts

Organization Name

Cevro

Date Founded

2025

Company Location

United Arab Emirates

Company Website

cevro.ai

Categories and Features

Game Development

2D
3D
Analytics
Animation
Asset Management
Drag & Drop
IT Asset Management
Network Management
Physics
Player Management
Prototyping
Virtual Reality
eCommerce

Categories and Features

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