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What is Sattotal?
Sattotal is an all-encompassing cloud-based solution tailored for repair shops and service centers that specialize in fixing devices such as smartphones, computers, appliances, and various electronics. The platform streamlines the entire repair journey, starting from the device check-in process until it is returned to the customer.
Its repair workflow encompasses features such as device check-in with accompanying photographs and customer signatures, a PDF intake receipt, real-time repair status updates with technician notes, a detailed service history, and a QR-code tracking page that allows customers to effortlessly monitor their device's progress online.
When it comes to quotations and managing customer relationships, Sattotal simplifies the process by allowing quotes to be sent via email for customers to approve or decline online, while also offering a comprehensive customer relationship management (CRM) system, a dedicated database for devices, and automatic notifications to keep customers informed throughout the repair journey.
For shop management, it provides tools for managing spare parts inventory across multiple warehouses, tracking warranties and return merchandise authorizations (RMA), point of sale and invoicing capabilities in supported regions, thorough analytics, an AI assistant, CSV import functions, and customizable roles and permissions for technicians.
Designed to serve a global clientele, Sattotal is offered in 19 languages and is specifically adapted to comply with the regulatory standards of 44 countries, ensuring adherence to local tax IDs, tax regulations, currencies, and consumer laws, thus making it an excellent choice for a variety of business settings. Additionally, its user-friendly interface and robust features make Sattotal not just a tool, but a partner in enhancing the operational efficiency of repair businesses worldwide.
What is CellStore Software?
The Sales Invoicing feature simplifies the invoice creation process directly from the point of sale (POS), allowing you to print or email the invoice details to customers with ease. Each invoice is automatically stored within the customer's profile and securely backed up, ensuring convenient access when needed. These invoices are not only easy to locate but also update the totals in the reports in real time. This set of functionalities is designed to enhance your invoicing practices and improve overall business productivity. In addition, the Repair Management tools provide you with everything required to effectively manage your complete repair service. You can create a customizable checklist for testing devices, produce detailed estimates, delegate tasks to technicians, and develop personalized repair statuses. When repairs are finalized, the tickets seamlessly convert into invoices that are linked with your customer records for quick and easy access. The ticketing features are specifically designed to help you efficiently manage and grow your repair business, while also being flexible enough to integrate smoothly with your existing workflows. This integrated system not only streamlines invoicing and repair management but also ensures a user-friendly experience across all operations. Ultimately, such a comprehensive approach allows you to focus on delivering exceptional service to your customers while maintaining organized records.
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Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Pricing Information
$15/month
Free Version
Free Trial Offered?
Pricing Information
$29.99 per store per month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Not specified
Company Facts
Organization Name
Sattotal
Date Founded
2026
Company Location
Spain
Company Website
sattotal.com
Company Facts
Organization Name
CellStore Software
Date Founded
2012
Company Location
Canada
Company Website
cellstore.co
Categories and Features
Repair Shop
Not specified
Categories and Features
Repair Shop
Barcode Support
Billing & Invoicing
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management
Popular Alternatives
No Alternatives