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What is Sattotal?

Sattotal is an all-encompassing cloud-based solution tailored for repair shops and service centers that specialize in fixing devices such as smartphones, computers, appliances, and various electronics. The platform streamlines the entire repair journey, starting from the device check-in process until it is returned to the customer. Its repair workflow encompasses features such as device check-in with accompanying photographs and customer signatures, a PDF intake receipt, real-time repair status updates with technician notes, a detailed service history, and a QR-code tracking page that allows customers to effortlessly monitor their device's progress online. When it comes to quotations and managing customer relationships, Sattotal simplifies the process by allowing quotes to be sent via email for customers to approve or decline online, while also offering a comprehensive customer relationship management (CRM) system, a dedicated database for devices, and automatic notifications to keep customers informed throughout the repair journey. For shop management, it provides tools for managing spare parts inventory across multiple warehouses, tracking warranties and return merchandise authorizations (RMA), point of sale and invoicing capabilities in supported regions, thorough analytics, an AI assistant, CSV import functions, and customizable roles and permissions for technicians. Designed to serve a global clientele, Sattotal is offered in 19 languages and is specifically adapted to comply with the regulatory standards of 44 countries, ensuring adherence to local tax IDs, tax regulations, currencies, and consumer laws, thus making it an excellent choice for a variety of business settings. Additionally, its user-friendly interface and robust features make Sattotal not just a tool, but a partner in enhancing the operational efficiency of repair businesses worldwide.

What is ReedPort?

ReedPort serves as a comprehensive online management platform tailored for independent repair shops that focus on small engines and outdoor power equipment. The software adeptly organizes essential customer data, equipment specifics, and repair tickets, maintaining a connection between equipment history and serial numbers even as ownership changes hands. Employees can efficiently input details about parts and labor, record hour-meter readings, and attach annotated images, while also overseeing open tickets that require parts or creating invoices that can be printed or transmitted electronically as PDFs. Furthermore, ReedPort excels in tracking parts inventory, integrates barcode scanning capabilities, facilitates the receipt of inventory through supplier documents, manages charge accounts complete with aging reports, and accommodates tax-exempt clients. Shop owners enjoy the convenience of importing customer, machine, and parts information from spreadsheets or scanned images of physical documents, with an option to protect sensitive financial data with a PIN. Accessible from any web browser and priced per shop to include all employees, ReedPort distinguishes itself as an all-encompassing tool for managing repair operations. Its intuitive interface, coupled with powerful functionalities, makes it an indispensable resource for optimizing productivity and streamlining processes in the repair shop sector. This software not only enhances operational efficiency but also supports the growth and sustainability of independent repair businesses.

Media

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Media

No images available

Integrations Supported

Integrations Supported

Stripe

API Availability

API Availability

Pricing Information

$15/month
Free Version
Free Trial Offered?

Pricing Information

$40/shop/month
$40 per shop per month; employees are included. Each location is billed as a separate shop. A 14-day free trial is available with no card required.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Sattotal

Date Founded

2026

Company Location

Spain

Company Website

sattotal.com

Company Facts

Organization Name

North Trestle

Date Founded

2026

Company Location

United States

Company Website

reedport.com

Categories and Features

Repair Shop

Not specified

Categories and Features

Repair Shop

Not specified

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