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What is Sattotal?
Sattotal is an all-encompassing cloud-based solution tailored for repair shops and service centers that specialize in fixing devices such as smartphones, computers, appliances, and various electronics. The platform streamlines the entire repair journey, starting from the device check-in process until it is returned to the customer.
Its repair workflow encompasses features such as device check-in with accompanying photographs and customer signatures, a PDF intake receipt, real-time repair status updates with technician notes, a detailed service history, and a QR-code tracking page that allows customers to effortlessly monitor their device's progress online.
When it comes to quotations and managing customer relationships, Sattotal simplifies the process by allowing quotes to be sent via email for customers to approve or decline online, while also offering a comprehensive customer relationship management (CRM) system, a dedicated database for devices, and automatic notifications to keep customers informed throughout the repair journey.
For shop management, it provides tools for managing spare parts inventory across multiple warehouses, tracking warranties and return merchandise authorizations (RMA), point of sale and invoicing capabilities in supported regions, thorough analytics, an AI assistant, CSV import functions, and customizable roles and permissions for technicians.
Designed to serve a global clientele, Sattotal is offered in 19 languages and is specifically adapted to comply with the regulatory standards of 44 countries, ensuring adherence to local tax IDs, tax regulations, currencies, and consumer laws, thus making it an excellent choice for a variety of business settings. Additionally, its user-friendly interface and robust features make Sattotal not just a tool, but a partner in enhancing the operational efficiency of repair businesses worldwide.
What is RepairQ?
The retail repair sector benefits from a complete point-of-sale and business management solution with RepairQ, which aims to streamline daily operations through automation. We continually enhance our platform by integrating new features and collaborating with reputable partners. RepairQ includes services such as Ticket and Repair Tracking, along with Inventory Management capabilities. Additionally, it delivers Business Intelligence reporting and improved customer relationship management tools. Join RepairQ today to take advantage of a complimentary trial and experience the difference it can make for your business!
Media
No images available
Integrations Supported
Integrations Supported
Heartland Payment Processing
QuickBooks Online
QuickBooks Online Advanced
API Availability
API Availability
Pricing Information
$15/month
Free Version
Free Trial Offered?
Pricing Information
$75 per month
Starting at $75, contact us for special promotions.
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Windows
Mac
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Sattotal
Date Founded
2026
Company Location
Spain
Company Website
sattotal.com
Company Facts
Organization Name
ServiceCentral Technologies
Date Founded
2007
Company Location
United States
Company Website
repairq.io
Categories and Features
Repair Shop
Not specified
Categories and Features
Catalog Management
Catalog Creation
Content Management
Customizable Catalogs
Pricing Management
Search
Heavy-Duty Repair
Not specified
Point of Sale
Barcode Scanning
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Multi-Location
Retail POS
Returns Management
Repair Shop
Barcode Support
Billing & Invoicing
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management
Retail POS Systems
Barcode Scanning
Commission Management
Discount Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
Popular Alternatives
No Alternatives