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What is Saysimple?

Introducing Your Comprehensive Customer Communication Platform This unified system enables customers to reach out through any preferred channel, leading to improved teamwork, streamlined processes, and increased customer satisfaction. By centralizing all incoming communications, you can enhance collaboration significantly and become more accessible while fostering flexible workflows using platforms like WhatsApp Business, Messenger, Livechat, and Apple Business Chat. The platform features a multichannel inbox and offers valuable analytics and insights. Key Channels and Features: WhatsApp Business API, social messaging, outbound messaging, live chat, chat widget, a dedicated teams module, intelligent routing, call deflection, and efficient tag and label management, along with robust user and contact management systems. With these tools, your communication will not only be more organized but also more effective, ensuring that customer interactions are handled with care and precision.

What is Efisend?

Develop automation scenarios boundlessly while integrating versatile, resilient, and secure messaging APIs into every aspect of your application projects, maximizing the potential of your data through a comprehensive multichannel strategy. Whether you prefer utilizing an API or a web platform, we deliver customized solutions aimed at automating your communication workflows, enhancing engagement with your contacts, and nurturing enduring relationships with customers, prospects, members, or any individuals you connect with. Our solutions are designed to be scalable, built on a robust and secure infrastructure that can adapt to the varying needs of businesses, no matter their size. Efidem is committed to advancing business communication by employing cutting-edge technologies to simplify the management of diverse communication channels, including email, SMS, fax, voice, and postal services; all of which can be accessed through an API integrated into your information system or via a SaaS model for greater flexibility. Acknowledging the distinctiveness of each business and its unique needs, we invite you to share your requirements, as we are always enthusiastic about tackling new challenges and delivering innovative solutions. Our dedication lies in ensuring that your communication strategies are optimized for effectiveness, ultimately propelling success in all your ventures while creating measurable impacts that resonate with your audience.

Media

Media

Integrations Supported

Apple Business Chat
Bird
CDK Global
Facebook Messenger
Google Business Messages
Google Maps
Insocial
Instagram
LINE
Salesforce
Telegram
Twilio
Viber
WeChat
WhatsApp
X (Twitter)

Integrations Supported

Microsoft 365

API Availability

Has API

API Availability

Has API

Pricing Information

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Saysimple

Date Founded

2014

Company Location

Netherlands

Company Website

saysimple.com

Company Facts

Organization Name

Efidem

Date Founded

2010

Company Location

France

Company Website

www.efidem.com

Categories and Features

Customer Communications Management

Chat / Messaging
Multi-Channel Communications
Personalization
Template Management

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Live Chat

Canned Responses
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Stickers / GIFs

Team Chat

End-to-End Encryption (E2EE)
Groups / Channels
Payments
Stickers / GIFs

Categories and Features

CRM

Not specified

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