Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Pipedrive Reviews & Ratings
    10,536 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,192 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    166 Ratings
    Company Website
  • 11x Reviews & Ratings
    70 Ratings
    Company Website
  • Connecteam Reviews & Ratings
    10,601 Ratings
    Company Website
  • Google Workspace Reviews & Ratings
    69,146 Ratings
    Company Website
  • ActiveCampaign Reviews & Ratings
    17,291 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    7,958 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    299 Ratings
    Company Website
  • Adobe Experience Manager Reviews & Ratings
    1,886 Ratings
    Company Website

What is Saysimple?

Introducing Your Comprehensive Customer Communication Platform This unified system enables customers to reach out through any preferred channel, leading to improved teamwork, streamlined processes, and increased customer satisfaction. By centralizing all incoming communications, you can enhance collaboration significantly and become more accessible while fostering flexible workflows using platforms like WhatsApp Business, Messenger, Livechat, and Apple Business Chat. The platform features a multichannel inbox and offers valuable analytics and insights. Key Channels and Features: WhatsApp Business API, social messaging, outbound messaging, live chat, chat widget, a dedicated teams module, intelligent routing, call deflection, and efficient tag and label management, along with robust user and contact management systems. With these tools, your communication will not only be more organized but also more effective, ensuring that customer interactions are handled with care and precision.

What is OneDirect?

Connect with your clients through over 20 platforms including WhatsApp, social media, email, phone calls, your website, and mobile apps, ensuring a broad outreach. Harness an impressive array of more than 3000 automated workflows to boost teamwork, collect in-depth analytics, and provide a unified perspective on customer engagements with our streamlined solutions. Explore various channels like live chat and chatbots available on your website and apps for both Android and iOS, as well as WhatsApp and Messenger, among others. Our three-tiered system facilitates a seamless handoff of discussions from AI chatbots to human representatives, guaranteeing that customer inquiries are addressed efficiently. Acquire real-time insights by converting data into actionable strategies that highlight priorities crucial to your business success. Ensure that this information is available to all employees, from top executives to frontline workers, while drawing valuable insights from diverse business, consumer, and social data sources. Present this data through dynamic visualizations on any display, regardless of its location. Moreover, our skilled team of analysts, customer experience auditors, consultants, and trainers is committed to enhancing your customer service to exceptional levels. By implementing our all-encompassing strategy, your organization can cultivate stronger relationships with customers and significantly boost overall satisfaction while remaining adaptable to their changing needs.

Media

Media

Integrations Supported

Facebook Messenger
WhatsApp
Apple Business Chat
Bird
CDK Global
Google Business Messages
Google Maps
Insocial
LINE
Salesforce
Telegram
Twilio
Viber
WeChat
X (Twitter)

Integrations Supported

Facebook Messenger
WhatsApp
Amazon
Android
Apple iOS
Flipkart
Google

API Availability

Has API

API Availability

Pricing Information

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Trial Offered?

Pricing Information

Free
Free Version

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Saysimple

Date Founded

2014

Company Location

Netherlands

Company Website

saysimple.com

Company Facts

Organization Name

OneDirect

Date Founded

2013

Company Location

India

Company Website

onedirect.in/

Categories and Features

Customer Communications Management

Chat / Messaging
Multi-Channel Communications
Personalization
Template Management

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Live Chat

Canned Responses
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Stickers / GIFs

Team Chat

End-to-End Encryption (E2EE)
Groups / Channels
Payments
Stickers / GIFs

Categories and Features

Customer Service

Alerts / Escalation
Call Center Management
Email Management
Live Chat
Performance Metrics
Queue Management

Popular Alternatives

Popular Alternatives

WhatsApp Reviews & Ratings

WhatsApp

Meta
Viber Reviews & Ratings

Viber

Viber Media