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What is Saysimple?

Introducing Your Comprehensive Customer Communication Platform This unified system enables customers to reach out through any preferred channel, leading to improved teamwork, streamlined processes, and increased customer satisfaction. By centralizing all incoming communications, you can enhance collaboration significantly and become more accessible while fostering flexible workflows using platforms like WhatsApp Business, Messenger, Livechat, and Apple Business Chat. The platform features a multichannel inbox and offers valuable analytics and insights. Key Channels and Features: WhatsApp Business API, social messaging, outbound messaging, live chat, chat widget, a dedicated teams module, intelligent routing, call deflection, and efficient tag and label management, along with robust user and contact management systems. With these tools, your communication will not only be more organized but also more effective, ensuring that customer interactions are handled with care and precision.

What is Output Messenger?

The instant LAN messenger is designed to provide rapid, secure, and private communication for remote teams and multiple office locations, ensuring everyone stays connected. By utilizing Output Messenger, your team can enhance communication, collaboration, and engagement seamlessly, regardless of their location or the device they are using. This outstanding messaging platform includes an API that allows for effortless integration with various third-party applications. You have the option to host it on your own server, which caters to all your organization's security needs while maintaining a strong focus on privacy. Conversations are protected by industry-standard SSL and TLS protocols, which shield them from potential external threats, fostering a secure environment for your discussions. Moreover, the system allows for the import of user accounts from a global directory and the creation of local user profiles on the server. Users can also leave voice messages directly within the Output Messenger chat window, sending them to colleagues with a simple click. Additionally, the platform enables screen capturing, allowing users to edit and share content instantly with their teammates, which significantly boosts collaborative efforts. This all-encompassing tool is vital for promoting effective communication and teamwork, ultimately driving productivity and success within your organization. By ensuring a user-friendly experience, Output Messenger stands out as an indispensable resource for modern workplaces.

Media

Media

Integrations Supported

Apple Business Chat
Bird
CDK Global
Facebook Messenger
Google Business Messages
Google Maps
Insocial
Instagram
LINE
Salesforce
Telegram
Twilio
Viber
WeChat
WhatsApp
X (Twitter)

Integrations Supported

Active Directory

API Availability

Has API

API Availability

Pricing Information

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Trial Offered?

Pricing Information

$14.00/one-time/user
Free Version
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Saysimple

Date Founded

2014

Company Location

Netherlands

Company Website

saysimple.com

Company Facts

Organization Name

Srimax Software Technology

Date Founded

2002

Company Location

India

Company Website

www.srimax.com/products-2/output-messenger/

Categories and Features

Customer Communications Management

Chat / Messaging
Multi-Channel Communications
Personalization
Template Management

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Live Chat

Canned Responses
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Stickers / GIFs

Team Chat

End-to-End Encryption (E2EE)
Groups / Channels
Payments
Stickers / GIFs

Categories and Features

Team Chat

Not specified

UCaaS

Not specified

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