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What is Saysimple?

Introducing Your Comprehensive Customer Communication Platform This unified system enables customers to reach out through any preferred channel, leading to improved teamwork, streamlined processes, and increased customer satisfaction. By centralizing all incoming communications, you can enhance collaboration significantly and become more accessible while fostering flexible workflows using platforms like WhatsApp Business, Messenger, Livechat, and Apple Business Chat. The platform features a multichannel inbox and offers valuable analytics and insights. Key Channels and Features: WhatsApp Business API, social messaging, outbound messaging, live chat, chat widget, a dedicated teams module, intelligent routing, call deflection, and efficient tag and label management, along with robust user and contact management systems. With these tools, your communication will not only be more organized but also more effective, ensuring that customer interactions are handled with care and precision.

What is SMailOS?

SMailOS is an innovative web-based solution that brings together customer interactions and daily operational tasks into a single, cohesive workspace. Teams can effectively oversee emails and messages from multiple social media platforms through a shared inbox, where they can delegate conversations and review customer histories with the help of integrated contact records, deal management tools, and notes. The platform also includes functionalities for creating quotes, managing tasks on project boards, and scheduling social media content, which all contribute to improved team collaboration. Moreover, its AI-driven features assist in drafting replies and suggesting follow-up actions, enabling users to assess these drafts before sending them out. SMailOS smoothly connects business emails and social media accounts like WhatsApp Business, Facebook, Instagram, YouTube, and TikTok, with the level of functionality available for each channel depending on the permissions and features of those platforms. Targeted at small businesses and teams handling customer communications across various channels, SMailOS significantly boosts productivity by simplifying numerous elements of customer engagement. This holistic approach empowers teams to concentrate on cultivating deeper connections with their clients, ultimately leading to enhanced business relationships.

Media

Media

No images available

Integrations Supported

Facebook Messenger
Instagram
WhatsApp
Apple Business Chat
Bird
CDK Global
Google Business Messages
Google Maps
Insocial
LINE
Salesforce
Telegram
Twilio
Viber
WeChat
X (Twitter)

Integrations Supported

Facebook Messenger
Instagram
WhatsApp
Microsoft 365
TikTok
YouTube

API Availability

Has API

API Availability

Pricing Information

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Trial Offered?

Pricing Information

€29/month
Plans start at €29/month, or €290/year with annual billing. Higher listed plans are €69, €129, and €199/month. A 7-day free trial is offered. Plan limits and included features vary.
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Saysimple

Date Founded

2014

Company Location

Netherlands

Company Website

saysimple.com

Company Facts

Organization Name

IRSE, računalniška infrastruktura in obdelava podatkov, Rajmond Hočevar

Date Founded

2026

Company Location

Slovenia

Company Website

smailos.com

Categories and Features

Customer Communications Management

Chat / Messaging
Multi-Channel Communications
Personalization
Template Management

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Live Chat

Canned Responses
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Stickers / GIFs

Team Chat

End-to-End Encryption (E2EE)
Groups / Channels
Payments
Stickers / GIFs

Categories and Features

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