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What is ScalePad Lifecycle Manager?

Lifecycle Manager is the only platform for Customer Success—helping MSPs move from reactive support to strategic partnerships with their clients. It provides the visibility, planning tools, and insights MSPs need to lead proactive conversations, show their value, and grow every client relationship. Why become a Lifecycle Manager Partner? Know Every Client Inside and Out: Bring hardware, software, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence. Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes. Turn Every QBR Into a Strategic Moment: Turn updates into action plans that lead to real decisions. Walk into every meeting prepared with tailored client insights—not generic slides––and leave with buy-in, budget, and clear next steps. See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead.

What is Dalos?

Dalos serves as a comprehensive platform that enhances the management of IT assets, software licenses, and maintenance agreements. By utilizing Dalos, organizations can achieve better visibility of their assets, streamline renewal processes, and foster improved customer interactions. The platform effortlessly integrates with current ERP and CRM systems, ensuring smooth data transfer and process alignment. Corporations aiming to optimize their return on investment in IT assets will find Dalos particularly beneficial, as will resellers and managed service providers seeking to boost their quote-to-cash cycles and enhance renewal revenue. Being informed about contract expiration dates can significantly elevate service attach rates and renewal percentages. Furthermore, Dalos eliminates the cumbersome manual tasks associated with tracking and evaluating assets. It facilitates direct communication with on-site IT staff for executing software updates, conducting regular maintenance, or replacing outdated assets. The platform's accurate data analytics enable organizations to forecast asset expirations and associated replacement costs, thereby empowering them to plan effectively for future needs. In addition, Dalos offers a user-friendly interface that simplifies the overall process of asset management.

Media

Media

Integrations Supported

Atera
Autotask PSA
Auvik
Backup Radar
Barracuda Cloud
Breach Secure Now
ConnectWise PSA
HaloPSA
Hudu
Juniper AI-Native Networking Platform
Kaseya 365
Kaseya BMS
Kaseya VSA
ManageEngine Desktop Central MSP
Microsoft Endpoint Manager
Pulseway
RepairShopr
SonicWall Analytics
SuperOps
Syncro

Integrations Supported

Atera
Autotask PSA
Auvik
Backup Radar
Barracuda Cloud
Breach Secure Now
ConnectWise PSA
HaloPSA
Hudu
Juniper AI-Native Networking Platform
Kaseya 365
Kaseya BMS
Kaseya VSA
ManageEngine Desktop Central MSP
Microsoft Endpoint Manager
Pulseway
RepairShopr
SonicWall Analytics
SuperOps
Syncro

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$300/monthly
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ScalePad

Date Founded

2015

Company Location

Canada

Company Website

www.scalepad.com/lifecycle-manager/

Company Facts

Organization Name

Dalos

Date Founded

2020

Company Location

United States

Company Website

dalos.co

Categories and Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Warranty Management

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Categories and Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

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