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What is ScalePad Lifecycle Manager?

Lifecycle Manager is the only platform for Customer Success—helping MSPs move from reactive support to strategic partnerships with their clients. It provides the visibility, planning tools, and insights MSPs need to lead proactive conversations, show their value, and grow every client relationship. Why become a Lifecycle Manager Partner? Know Every Client Inside and Out: Bring hardware, software, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence. Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes. Turn Every QBR Into a Strategic Moment: Turn updates into action plans that lead to real decisions. Walk into every meeting prepared with tailored client insights—not generic slides––and leave with buy-in, budget, and clear next steps. See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead.

What is Ecotrak?

Ecotrak stands out as a premier software solution for facility and asset management, offering an intuitive interface that enables businesses to oversee their facilities effectively while monitoring asset lifecycles through real-time, actionable insights. The company was established by experts from the restaurant industry, specifically designed to meet the needs of those in the restaurant sector. This focus ensures that Ecotrak is tailored to address the unique challenges faced by restaurant professionals, enhancing their operational efficiency.

Media

Media

Integrations Supported

Autotask PSA
Auvik
Backup Radar
Barracuda Cloud
Cisco Meraki
HaloPSA
Hudu
IT Glue
Kaseya 365
Kaseya VSA
LogMeIn Central
ManageEngine Desktop Central MSP
RepairShopr
ServiceNow
SonicWall Analytics
SuperOps

Integrations Supported

7shifts
ADP DataCloud
Davisware Vision
Wisely

API Availability

API Availability

Has API

Pricing Information

$149/month
X: Complete Customer Success

$15.00 per 1 Licensed Client Per Month
Free Version

Pricing Information

Contact sales for pricing

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ScalePad

Date Founded

2015

Company Location

Canada

Company Website

www.scalepad.com/lifecycle-manager/

Company Facts

Organization Name

Ecotrak

Date Founded

2018

Company Location

United States

Company Website

ecotrak.com

Categories and Features

Asset Tracking

Not specified

IT Asset Management

Not specified

MSP

Not specified

Warranty Management

Not specified

Categories and Features

Asset Tracking

Activity Tracking
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Inventory Management
QR Codes
Service History

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

CMMS

Asset Tracking
Inventory Control
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Schools
Vendor Management
Visitor Management
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Preventive Maintenance

Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Vendor Management
Work Order Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Facility Scheduling
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Resource Scheduling

Vendor Management

Contact Management
Customer Database
Self Service Portal
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Performance Rating
Vendor Qualification Tracking

Warranty Management

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Repair Management
Service Management
Warranty Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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