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What is Scidoo?

Scidoo represents a groundbreaking solution in hotel management software, delivered via the cloud for optimal oversight of every facet of your hotel. By integrating all crucial functionalities into a single, user-friendly platform, it simplifies management tasks, making them more accessible. The essence of effective software is rooted in its ease of use, a principle that Scidoo adheres to with ongoing improvements aimed at enhancing your operational experience. Users benefit from the flexibility to add new features as needed, and the platform’s intuitive design facilitates quick navigation while safeguarding your data against potential loss. From a centralized dashboard, hotel operations can be managed efficiently, complete with integrated messaging and email tools for timely responses to guest inquiries. Essential departments such as CRM, dining, wellness, beach services, and parking are all seamlessly coordinated. Moreover, the software simplifies the management of financial documentation, encompassing payments, deposits, cancellations, and compliance with tourist tax regulations. Each staff member receives an individualized account, enabling you to oversee their performance and productivity effectively. Additionally, you can maintain a detailed record of all entries, cancellations, and reservation changes, ensuring operations run smoothly. This holistic strategy not only boosts operational efficiency but also promotes enhanced communication among all hotel departments, ultimately leading to an improved guest experience. As a result, Scidoo empowers hotel managers to focus on delivering exceptional service while streamlining their back-end processes.

What is ChargeAutomation?

Introducing a versatile payment collection solution that streamlines the process by automatically dividing payments, whether partial or full, in alignment with their respective due dates. This system is designed to facilitate transactions based on your booking cancellation or refund policies, ensuring that charges and refunds are processed seamlessly. With just a single click, you can generate a payment link and easily share it with your customers through various platforms, including email, SMS, Messenger chatbots, and more. This user-friendly approach significantly reduces the risk of delays, additional costs, and the potential for non-payment associated with traditional billing methods. The automated payment collection system operates in accordance with the established cancellation policies, providing peace of mind with our Chargeback Protection feature that safeguards against customer disputes and unpaid dues. Guests are empowered to add or change their payment methods at their convenience, while also receiving timely reminders for upcoming payments. Additionally, you can visually track the status of your reservations and conveniently export the data into CSV files for further analysis or record-keeping. This comprehensive tool is designed to enhance both customer experience and operational efficiency.

Media

Media

Integrations Supported

PayPal
Stripe
5stelle*
BlueSnap
Booking Automation
Diamond Mind Payment Processing
Little Hotelier
Misterbooking PMS
Moneris
Payeezy
Preno
Revenue Control Data
RoomRanger Hotel Management System
Sage Payment Solutions
Sirvoy
Smoobu
Storable Newbook
Ulyses Cloud

Integrations Supported

PayPal
Stripe
5stelle*
BlueSnap
Booking Automation
Diamond Mind Payment Processing
Little Hotelier
Misterbooking PMS
Moneris
Payeezy
Preno
Revenue Control Data
RoomRanger Hotel Management System
Sage Payment Solutions
Sirvoy
Smoobu
Storable Newbook
Ulyses Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

0.15% per transaction
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Scidoo

Company Location

Italy

Company Website

www.scidoo.com

Company Facts

Organization Name

ChargeAutomation

Date Founded

2015

Company Location

Canada

Company Website

chargeautomation.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Spa

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Categories and Features

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