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What is Scidoo?

Scidoo represents a groundbreaking solution in hotel management software, delivered via the cloud for optimal oversight of every facet of your hotel. By integrating all crucial functionalities into a single, user-friendly platform, it simplifies management tasks, making them more accessible. The essence of effective software is rooted in its ease of use, a principle that Scidoo adheres to with ongoing improvements aimed at enhancing your operational experience. Users benefit from the flexibility to add new features as needed, and the platform’s intuitive design facilitates quick navigation while safeguarding your data against potential loss. From a centralized dashboard, hotel operations can be managed efficiently, complete with integrated messaging and email tools for timely responses to guest inquiries. Essential departments such as CRM, dining, wellness, beach services, and parking are all seamlessly coordinated. Moreover, the software simplifies the management of financial documentation, encompassing payments, deposits, cancellations, and compliance with tourist tax regulations. Each staff member receives an individualized account, enabling you to oversee their performance and productivity effectively. Additionally, you can maintain a detailed record of all entries, cancellations, and reservation changes, ensuring operations run smoothly. This holistic strategy not only boosts operational efficiency but also promotes enhanced communication among all hotel departments, ultimately leading to an improved guest experience. As a result, Scidoo empowers hotel managers to focus on delivering exceptional service while streamlining their back-end processes.

What is OONEKEY?

Effortlessly manage your vacation properties with all necessary tools conveniently accessible in one place. This innovative platform digitizes the check-in process, doing away with lengthy lines and busy waiting areas. Comprising three integrated applications, the Customer App empowers guests to request maintenance services instantly, complete online check-ins, and stay updated with vital information about the property from their smartphones. The Maintenance and Operators App allows operators to receive detailed support requests, including images, while also featuring a calendar for scheduling facility activities and enabling instant messaging with management. Meanwhile, the Structure Application acts as a centralized hub for multiple properties, streamlining communication with customers, coordinating internal and external maintenance teams, and providing an appointment calendar for scheduling needs. Moreover, it offers tools for reporting and analysis, along with the capability to send push notifications directly to customers through their app. This unique integrated system is purpose-built to digitize communication and boost operational efficiency for your tourist facility, ensuring that all technical assistance requests are addressed without delay through a single application. With user-friendly communication options available on both iOS and Android, guests can experience a seamless online check-in that eliminates the frustration of waiting in line. By enhancing every aspect of property management, this groundbreaking solution paves the way for delivering unparalleled service to your guests, ultimately elevating their overall experience.

Media

Media

Integrations Supported

Airbnb
Booking.com
Expedia
Google Cloud Platform
PayPal
Stripe
TeamSystem
Vikey

Integrations Supported

API Availability

API Availability

Pricing Information

Free
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Scidoo

Company Location

Italy

Company Website

www.scidoo.com

Company Facts

Organization Name

OONE

Date Founded

2018

Company Location

Italy

Company Website

oonekey.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Employee Management
Extended Stay
GDS / OTA Integration
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Multi-Property
Point of Sale (POS)
Reservations Management
Single Property

Hotel Management

Not specified

Reservations

Activities Booking
CRM
Customer Support
Group Reservations
Payment Processing
Promotions Management
Rate Management
Room Booking Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Reporting/Analytics

Spa

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Online Booking
Point of Sale (POS)

Vacation Rental

Fee / Commission Management
Housekeeping Management
Payment Processing
Property Database
Reservations Management

Categories and Features

Campground Management

Check-in / Check-out
Rental Management
Site Maps
Utility Billing

Complaint Management

Case Management
Complaint Classification
Customer Complaint Tracking
Feedback Management
Issue Tracking
Self Service Portal
Survey Management

Hospitality Property Management

Employee Management
Maintenance Management
Online Booking
Vacation Rental

Hotel Channel Management

Promotions Management
Reservations Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Mobile Access
Preventive Maintenance
Technician Management

Spa

Appointment Management

Travel Management

Mobile Access
Travel Booking

Vacation Rental

Contact Management
Housekeeping Management
Payment Processing
Reservations Management

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