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What is Scout by Miller Heiman Group?

Modern sellers encounter the complex task of making numerous decisions while aiming to optimize their resource distribution. At the same time, sales managers struggle to evaluate and improve overall sales outcomes, largely due to insufficient actionable insights derived from existing CRM data. Scout, developed by Miller Heiman Group, effectively tackles these sales-related hurdles. By combining the insights from our acclaimed sales training programs—Strategic Selling®, Conceptual Selling®, and Large Account Management ProcessSM (LAMP®)—with cutting-edge, analytics-driven sales technologies, Scout greatly enhances the likelihood of closing sales and integrates Miller Heiman Group's vital methodologies into the selling framework. This strategy not only fosters the adoption of essential sales techniques but also leads to enhanced performance among teams. Moreover, it features a mobile-first design to guarantee accessibility anytime and anywhere, which promotes more effective and tailored coaching for sellers on a larger scale. By adopting this groundbreaking solution, sales teams can fundamentally change their approach and achieve higher levels of success in a competitive market. As a result, organizations can expect to see a significant shift in their sales dynamics, ultimately leading to increased revenue and growth opportunities.

What is Dear Lucy?

Having partnered with a variety of sales teams, we have developed a deep understanding of their needs. We extract vital sales metrics from systems such as Pipedrive, HubSpot, or Salesforce, and display them through engaging and intuitive dashboards. Furthermore, you have the option to add your own personalized data fields from your CRM, which enriches the standard metrics provided. Dear Lucy consolidates the metrics you choose into a single, easy-to-use interface that is regularly updated and readily available. Equipped with Dear Lucy’s goal engine, you can set adaptable sales objectives and monitor your progress as it happens. The tool assesses actual performance against these goals, utilizing red and green indicators to provide a clear visual representation of your status in relation to your targets. This capability enables a swift and efficient evaluation of your team's effectiveness. You can define goals for a variety of metrics such as sales activities, revenue, offer base, hit rate, and other customized metrics. Additionally, these objectives can be tailored to different levels, including company-wide, team-specific, individual sales representatives, or by pipeline, offering a holistic strategy for managing sales performance. In essence, Dear Lucy empowers teams to engage with their performance data in a meaningful way, promoting accountability and driving results.

Media

Media

Integrations Supported

Salesforce
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Pipedrive
SaaShop
Sympa
WeStrive

Integrations Supported

Salesforce
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Pipedrive
SaaShop
Sympa
WeStrive

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

€149 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Miller Heiman Group

Date Founded

1960

Company Location

United States

Company Website

millerheimangroup.com/technology/scout/

Company Facts

Organization Name

Dear Lucy

Date Founded

2014

Company Location

Finland

Company Website

www.dearlucy.co/features

Categories and Features

Sales Analytics

Collaboration Tools
Dashboards
Forecasting Analytics
Ideal Customer Profile (ICP)
Lead Analytics
Pipeline Management
Predictive Forecasting
Predictive Lead Scoring
Sales Intelligence Reporting

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

Sales Training

Analytics / Reporting
Assessment Management
Built-in Course Authoring
Certification Management
Customizable Branding
Gamification
Learning Management
Microlearning
Onboarding
Practice Tools
Progress Tracking
Video Assessments

Categories and Features

Sales Analytics

Collaboration Tools
Dashboards
Forecasting Analytics
Ideal Customer Profile (ICP)
Lead Analytics
Pipeline Management
Predictive Forecasting
Predictive Lead Scoring
Sales Intelligence Reporting

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

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