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What is ScreenSteps?

Implementing a knowledge base software that aims to reduce errors, inquiries, and the onboarding timeline for employees is crucial for any organization. It offers intuitive, interactive guides that ensure that all team members can navigate tasks without feeling overwhelmed. By creating a thorough online searchable knowledge base, companies can improve quality assurance metrics, decrease the number of inquiries, and shorten training durations, thereby ensuring consistency among all call center personnel. This tool not only boosts productivity and reduces errors but also helps employees adjust to new procedures and tackle complex situations autonomously. Organizations can capture their unique processes through customizable step-by-step guides that enhance employee effectiveness. Utilizing a ScreenSteps knowledge base enables teams to elevate their performance while significantly reducing both training time and the need for ongoing support. By centralizing all job aids in one easily accessible location, employees can quickly find solutions to their queries, promoting a more efficient workplace. This organized strategy not only benefits individual staff members but also plays a critical role in the holistic success of the organization. Ultimately, a well-structured knowledge base cultivates a culture of continuous improvement and learning within the company.

What is MangoApps?

MangoApps is a comprehensive digital workplace platform that unites your intranet, frontline employee app, collaboration tools, and AI-powered knowledge services into one secure, intuitive hub. Built for both corporate offices and on-the-go frontline teams, it replaces the inefficiency of juggling separate apps by delivering communication, resources, and workflows through a single, consistent experience—accessible anywhere, on any device. Instead of scattering news, training, documents, schedules, and task lists across multiple systems, MangoApps centralizes them for instant access. Employees can search for answers, contribute updates, join discussions, and complete their work without switching contexts. Intelligent AI Assistants provide fast, role-specific results, while automation features reduce repetitive tasks and help teams focus on high-value work. With 200+ integrations to popular enterprise systems, MangoApps acts as the launchpad for daily operations while keeping existing tools in place. From onboarding new hires and managing projects to running recognition programs and shift scheduling, the platform adapts to each organization’s unique workflows. Enterprise-grade security—including HITRUST, SOC 2 Type II, and ISO 27001—ensures sensitive data remains fully protected and compliant. Adoption rates regularly exceed 90%, and organizations consistently report measurable improvements in employee engagement, retention, and productivity. Whether you’re connecting a few hundred staff or coordinating a global workforce of hundreds of thousands, MangoApps bridges the gap between headquarters and the frontline—reducing app sprawl, improving knowledge flow, and fostering a connected culture where every employee has the tools, training, and communication they need to thrive.

Media

Media

Integrations Supported

Zendesk
Desktop.com
Indent

Integrations Supported

Zendesk
ADP Enterprise HR
Cornerstone HR
Culture Cloud by O.C. Tanner
Microsoft Clarity
Microsoft Outlook
Oracle Fusion Cloud HCM
Ping Identity
SAP SuccessFactors
SolarWinds Pingdom
Stackreaction
Tableau
UKG Pro
UKG Ready
Workday HCM
Wufoo
Zapier
join.me

API Availability

API Availability

Has API

Pricing Information

$57.00/month

Pricing Information

There are just two factors that impact MangoApps pricing:
1. Package You Need: MangoApps is a modular platform. You can customize it to just what you need, nothing more.
2. User Count: Our pricing adapts to your company size, offering a cost-effective solution for businesses of all sizes.

We also offer discounts to non-profit organizations.

Enterprise plans require a minimum of 200 users.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Blue Mango Learning Systems

Date Founded

2004

Company Location

United States

Company Website

www.bluemangolearning.com

Company Facts

Organization Name

MangoApps

Date Founded

2007

Company Location

United States

Company Website

www.mangoapps.com

Categories and Features

Corporate Wiki

Not specified

Knowledge Management

Cataloging / Categorization
Collaboration
Decision Tree
Full Text Search
Knowledge Base Management
Self Service Portal

Work Instructions

Not specified

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Corporate Wiki

Not specified

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Performance Management
Pulse Surveys

Employee Experience

Not specified

Idea Management

Activity Dashboard
Collaboration
Idea Ranking
Project Tracking
Status Tracking

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Portal

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Project Management

Agile Methodologies
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Resource Management
Time & Expense Tracking
Traditional Methodologies

Social Networking

Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles

Unified Workspaces

Not specified

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