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What is Scroll Viewport?
Easily convert your Confluence resources into a striking online help center that captivates users. Your team can quickly establish and customize a help center straight from Confluence, all without needing any programming skills. Enjoy the flexibility to incorporate unique colors, images, navigation formats, and layouts to create a tailored and responsive support platform. Collaborate seamlessly on documentation within Confluence while presenting it as a help center without the necessity of a web server. Amplify your online presence by linking a custom URL to your help center, further enhancing its accessibility. For those possessing web development knowledge, the platform offers the chance to create personalized experiences through extensive theming capabilities. By leveraging the available development tools, you can efficiently build customized sites in your preferred coding environment using Velocity, HTML, CSS, and JavaScript. The Scroll Apps for Confluence enable teams to revolutionize their content management and documentation processes. Moreover, Backbone Issue Sync for Jira streamlines collaborative project efforts across various departments and even across different organizations. Utilize these powerful tools to boost your team's productivity and significantly improve user interaction with your digital assets, ensuring a more engaging experience for all users. This comprehensive approach not only enhances your support capabilities but also fosters a collaborative environment that drives innovation.
What is HelpCenter.io?
A strong tool is essential for creating an effective knowledge base. You can set up a streamlined help center in just a few minutes rather than investing months in the process. By rapidly developing a knowledge base centered around customer needs, you can offer proactive support, reducing your team's workload from urgent inquiries and improving customer satisfaction levels. Manage multiple help centers effortlessly from one dashboard for greater efficiency. Discover the easiest way to initiate your help center, allowing you to concentrate on crafting high-quality articles without getting bogged down in their design aspects. Support various content formats, such as images, videos, documents, and audio files, to enrich your knowledge base. Additionally, you can seamlessly connect to other articles within your help center while still in the editing mode. Enjoy the advantage of automated suggestions tailored to users based on their location and interactions. Customers can open help center resources in a widget, enabling them to find information without leaving their current page. Moreover, effortlessly organize and maintain FAQs in your help center for a clear presentation on your website, which eliminates the hassle of outdated and hard-to-update FAQ sections. A well-organized knowledge base not only streamlines information access but also significantly decreases the volume of support tickets, allowing your team to dedicate their time to addressing more complex challenges. Ultimately, this approach fosters a more efficient use of resources and enhances the overall user experience.
Integrations Supported
Atlassian Crowd
Bitbucket
ChatGPT
Confluence
Jira
Jira Service Management
Microsoft Word
Integrations Supported
Atlassian Crowd
Bitbucket
ChatGPT
Confluence
Jira
Jira Service Management
Microsoft Word
API Availability
Has API
API Availability
Has API
Pricing Information
$10
Free Trial Offered?
Free Version
Pricing Information
$19 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
K15t
Date Founded
2009
Company Location
Germany
Company Website
www.k15t.com/software/scroll-viewport
Company Facts
Organization Name
HelpCenter.io
Company Location
United States
Company Website
helpcenter.io
Categories and Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Web Design
Autocompletion
Collaborative Editing
Content Management
Drag & Drop
Element Libraries
Programming Language Support
Syntax Highlighting
Templates
Categories and Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal