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What is SearchUnify?

SearchUnify stands out as a premier enterprise solution designed to enhance both self-service capabilities and customer support effectiveness. This innovative platform supports a range of cutting-edge products, such as Cognitive Search, the SearchUnify Virtual Assistant—recognized as the world’s first federated chatbot that combines information retrieval with augmented capabilities to deliver finely-tuned, context-aware, and intent-driven conversational experiences at scale. Additionally, it features Knowbler, the pioneering knowledge-centered customer service software, alongside Agent Helper, a machine learning-driven tool aimed at boosting agent productivity and facilitating case collaboration. Furthermore, Community Helper is an AI-enhanced application designed to cultivate a personalized and engaging community while minimizing the efforts required for community moderation. With its comprehensive suite of tools, SearchUnify empowers organizations to redefine their customer engagement strategies and streamline support processes effectively.

What is Docxonomy?

Docxonomy provides businesses with a sophisticated insight platform that facilitates the investigation and analysis of both unstructured and structured data stored across their networks, regardless of its location. By leveraging state-of-the-art artificial intelligence and machine learning, Docxonomy is capable of handling various file formats, including Office documents, PDFs, videos, audio files, and images. This platform extracts context and meaning from the data, incorporating industry-specific terminology to categorize files, identify entities, recognize similarities, and supply answers to user queries. Additionally, organizations can deploy Docxonomy either on-premises or through their chosen cloud service providers, thereby minimizing the need for extensive consultancy. The implementation is impressively quick, usually requiring only hours or days, contrasting sharply with the lengthy timelines typical of traditional solutions. Designed with specific industries in mind, our platform grants immediate access to critical insights, enabling users to optimize their drug delivery processes without facing the challenges of expensive migrations or large-scale projects. Consequently, Docxonomy not only enhances operational efficiency but also cultivates a culture centered around data-driven decision-making within organizations. This empowers companies to make informed choices based on real-time data analysis, further driving innovation and growth.

Media

Media

Integrations Supported

Adobe Acrobat
Adobe Marketo Engage
Aha!
Apache Solr
Confluence
Dropbox
GitHub
Google Drive
Higher Logic Vanilla
Jive
Khoros
KnowledgeOwl
Microsoft Azure
Microsoft Teams
Moodle
Skilljar
Soapbox
Thought Industries
Vidyard
Zendesk

Integrations Supported

Adobe Acrobat
Adobe Marketo Engage
Aha!
Apache Solr
Confluence
Dropbox
GitHub
Google Drive
Higher Logic Vanilla
Jive
Khoros
KnowledgeOwl
Microsoft Azure
Microsoft Teams
Moodle
Skilljar
Soapbox
Thought Industries
Vidyard
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SearchUnify

Date Founded

2008

Company Location

India

Company Website

www.searchunify.com

Company Facts

Organization Name

Docxonomy

Date Founded

2017

Company Location

United States

Company Website

docxonomy.com

Categories and Features

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Categories and Features

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

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