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What is SearchUnify?

SearchUnify stands out as a premier enterprise solution designed to enhance both self-service capabilities and customer support effectiveness. This innovative platform supports a range of cutting-edge products, such as Cognitive Search, the SearchUnify Virtual Assistant—recognized as the world’s first federated chatbot that combines information retrieval with augmented capabilities to deliver finely-tuned, context-aware, and intent-driven conversational experiences at scale. Additionally, it features Knowbler, the pioneering knowledge-centered customer service software, alongside Agent Helper, a machine learning-driven tool aimed at boosting agent productivity and facilitating case collaboration. Furthermore, Community Helper is an AI-enhanced application designed to cultivate a personalized and engaging community while minimizing the efforts required for community moderation. With its comprehensive suite of tools, SearchUnify empowers organizations to redefine their customer engagement strategies and streamline support processes effectively.

What is Findr?

Uncover all the information you need from various applications through a unified search interface while boosting productivity with AI-powered search functionalities. Eliminate the frustration of having to repeatedly ask for links or recreate documents that already exist. With AI-optimized workplace search, you can swiftly find any necessary information. Connect with Findr to receive answers, create summaries, and compose emails using relevant data, including citations from documents. Seamlessly integrate popular applications like Gmail, Slack, Jira, and Drive to answer customer queries rapidly, access information effortlessly, and make well-informed decisions based on organizational insights. Findr creates real-time links with your applications, allowing you to utilize workplace search right after connecting your first tool. The platform prioritizes security through robust encryption, a secure infrastructure, and strict access controls. For more information, you can delve into our extensive measures for protecting all data. By leveraging search APIs, we provide instant access to information, ensuring you have the most up-to-date data readily available. This groundbreaking method not only improves efficiency but also revolutionizes how teams collaborate and communicate within the workplace, fostering a more cohesive working environment. As a result, organizations can expect increased synergy and productivity among their teams.

Media

Media

Integrations Supported

Confluence
GitHub
Google Drive
Jira
Microsoft Teams
Slack
Adobe Experience Manager
Apache Solr
Appinium
Contentful
Docebo
Dropbox
Joomla!
KnowledgeOwl
Marketo
Microsoft Azure
Microsoft Outlook
Seismic
Vidyard
Wistia

Integrations Supported

Confluence
GitHub
Google Drive
Jira
Microsoft Teams
Slack
Adobe Experience Manager
Apache Solr
Appinium
Contentful
Docebo
Dropbox
Joomla!
KnowledgeOwl
Marketo
Microsoft Azure
Microsoft Outlook
Seismic
Vidyard
Wistia

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SearchUnify

Date Founded

2008

Company Location

India

Company Website

www.searchunify.com

Company Facts

Organization Name

Findr

Company Location

India

Company Website

www.usefindr.com

Categories and Features

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Categories and Features

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

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