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What is SearchUnify?

SearchUnify stands out as a premier enterprise solution designed to enhance both self-service capabilities and customer support effectiveness. This innovative platform supports a range of cutting-edge products, such as Cognitive Search, the SearchUnify Virtual Assistant—recognized as the world’s first federated chatbot that combines information retrieval with augmented capabilities to deliver finely-tuned, context-aware, and intent-driven conversational experiences at scale. Additionally, it features Knowbler, the pioneering knowledge-centered customer service software, alongside Agent Helper, a machine learning-driven tool aimed at boosting agent productivity and facilitating case collaboration. Furthermore, Community Helper is an AI-enhanced application designed to cultivate a personalized and engaging community while minimizing the efforts required for community moderation. With its comprehensive suite of tools, SearchUnify empowers organizations to redefine their customer engagement strategies and streamline support processes effectively.

What is Google Cloud Search?

Cloud Search harnesses the strength of Google Search, customized for businesses, to deliver a thorough enterprise search experience. It can be used alongside G Suite or as a standalone solution that integrates various third-party applications and data sources, enabling employees to find information across the organization both efficiently and securely. The search process for corporate data is made more straightforward with Cloud Search. By utilizing machine learning technology, it offers instant query suggestions and emphasizes the most relevant results from over 100 content platforms available in more than 100 languages. Essentially, Cloud Search replicates Google's web capabilities but is specifically designed to boost enterprise search for organizations. Furthermore, it offers robust SDKs and intuitive APIs for enterprise search solutions, facilitating the scaling and indexing of large volumes of data from various sources. With an extensive collection of over 100 connectors, you can effortlessly integrate and index content from numerous enterprise sources, ensuring that your organization's information remains accessible at all times. This cutting-edge search solution not only streamlines information retrieval but also empowers employees to improve their productivity and enhance their decision-making capabilities, ultimately leading to a more efficient workplace.

Media

Media

Integrations Supported

Confluence
Jira
Salesforce
ServiceNow
Amazon S3
Arcade
Botster
Google Cloud Timeseries Insights API
Microsoft Azure
Milagro
MindTouch
MySQL
Oracle Database
SAP CRM
Scrap.so
SerpClix
Slack
Vidyard
Websheet AI
WordPress

Integrations Supported

Confluence
Jira
Salesforce
ServiceNow
Amazon S3
Arcade
Botster
Google Cloud Timeseries Insights API
Microsoft Azure
Milagro
MindTouch
MySQL
Oracle Database
SAP CRM
Scrap.so
SerpClix
Slack
Vidyard
Websheet AI
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SearchUnify

Date Founded

2008

Company Location

India

Company Website

www.searchunify.com

Company Facts

Organization Name

Google

Date Founded

1998

Company Location

United States

Company Website

cloud.google.com/products/search/

Categories and Features

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Categories and Features

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

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