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Ratings and Reviews 0 Ratings
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What is SearchUnify?
SearchUnify stands out as a premier enterprise solution designed to enhance both self-service capabilities and customer support effectiveness. This innovative platform supports a range of cutting-edge products, such as Cognitive Search, the SearchUnify Virtual Assistant—recognized as the world’s first federated chatbot that combines information retrieval with augmented capabilities to deliver finely-tuned, context-aware, and intent-driven conversational experiences at scale. Additionally, it features Knowbler, the pioneering knowledge-centered customer service software, alongside Agent Helper, a machine learning-driven tool aimed at boosting agent productivity and facilitating case collaboration. Furthermore, Community Helper is an AI-enhanced application designed to cultivate a personalized and engaging community while minimizing the efforts required for community moderation. With its comprehensive suite of tools, SearchUnify empowers organizations to redefine their customer engagement strategies and streamline support processes effectively.
What is INDICA Enterprise Search?
INDICA Enterprise Search offers a rapid and effective solution for organizations to explore their systems and swiftly identify essential data. Unlike other market options, INDICA employs a patented technique to index both structured and unstructured data, emphasizing relevance in its search results. This capability allows users to find the exact information they need with ease. Based on our Basic Data Platform and Enterprise Search Module, the system can be tailored with additional features or modules to satisfy specific organizational requirements. It also presents an advanced query builder that assists users in crafting precise search queries that deliver relevant outcomes effortlessly. The INDICA Enterprise Search supports extensive filtering options, such as document type, date, data source, paths, and access levels, which ensures a personalized search experience. Beyond this, results can be organized according to various parameters like date, name, size, and more, thus improving the search process's overall efficacy. By implementing INDICA Enterprise Search, organizations can optimize their data usage and enhance their information retrieval processes. This solution not only simplifies access to data but also contributes to more informed decision-making within the organization.
Integrations Supported
Contentful
Discourse
Dropbox
GitHub
Google Drive
Guru
Higher Logic Vanilla
Jive
Khoros
Marketo
Integrations Supported
Contentful
Discourse
Dropbox
GitHub
Google Drive
Guru
Higher Logic Vanilla
Jive
Khoros
Marketo
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SearchUnify
Date Founded
2008
Company Location
India
Company Website
www.searchunify.com
Company Facts
Organization Name
INDICA
Date Founded
2013
Company Location
Netherlands
Company Website
indica.nl/en/enterprise-search
Categories and Features
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery
Categories and Features
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery