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What is SearchUnify?

SearchUnify stands out as a premier enterprise solution designed to enhance both self-service capabilities and customer support effectiveness. This innovative platform supports a range of cutting-edge products, such as Cognitive Search, the SearchUnify Virtual Assistant—recognized as the world’s first federated chatbot that combines information retrieval with augmented capabilities to deliver finely-tuned, context-aware, and intent-driven conversational experiences at scale. Additionally, it features Knowbler, the pioneering knowledge-centered customer service software, alongside Agent Helper, a machine learning-driven tool aimed at boosting agent productivity and facilitating case collaboration. Furthermore, Community Helper is an AI-enhanced application designed to cultivate a personalized and engaging community while minimizing the efforts required for community moderation. With its comprehensive suite of tools, SearchUnify empowers organizations to redefine their customer engagement strategies and streamline support processes effectively.

What is Majjanti?

Majjanti by Dolcera leverages cutting-edge AI technology to provide highly accurate and insightful analyses. We meticulously explore a diverse array of sources, including scientific research and product announcements, to gather vital information, which we then organize into a user-friendly format for easy access. Whether you are an entrepreneur, researcher, engineer, or a professional in the science and technology fields, our service guarantees you prompt access to critical data that helps you stay ahead of the competition. Furthermore, research and development teams frequently generate extensive technical documentation, such as presentations, lab notebooks, patents, and supplier information. Thankfully, this wealth of content can be effectively managed through OCR technology, allowing it to be categorized, tagged, and uploaded to the cloud, where it becomes both searchable and secure, thereby reducing the strain on engineers and scientists. Consequently, organizations can not only optimize their knowledge management systems but also improve collaborative efforts among teams. This innovative approach ultimately leads to enhanced productivity and better decision-making within the organization.

Media

Media

Integrations Supported

Adobe Experience Manager
Adobe Marketo Engage
Apache Solr
Appinium
Confluence
Docebo
Dropbox
Guru
Higher Logic Vanilla
Jira
Jive
Joomla!
Microsoft Azure
MindTouch
Salesforce
Seismic
Skilljar
Vidyard
Vimeo
Zendesk

Integrations Supported

Adobe Experience Manager
Adobe Marketo Engage
Apache Solr
Appinium
Confluence
Docebo
Dropbox
Guru
Higher Logic Vanilla
Jira
Jive
Joomla!
Microsoft Azure
MindTouch
Salesforce
Seismic
Skilljar
Vidyard
Vimeo
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SearchUnify

Date Founded

2008

Company Location

India

Company Website

www.searchunify.com

Company Facts

Organization Name

Dolcera

Company Location

United States

Company Website

www.dolcera.com/web/majjanti/

Categories and Features

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Categories and Features

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

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