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What is Second Nature?

Second Nature's Resident Experience Platform is a cloud-based software solution that helps property managers transform their operations from basic transactional processes into personalized resident interactions, starting from the lease signing stage and continuing throughout the entirety of their residency. The platform features tools such as Resident Onboarding, which provides engaging, mobile-friendly lease guides and move-in checklists powered by its Maestro orchestrator, as well as customizable Resident Benefits Packages (RBPs) that combine essential services like group rate internet, renters insurance, credit enhancement, air filter deliveries, on-demand pest control, identity protection, rewards programs, and moving concierge services. By facilitating automated personalized communications and integrating smoothly with existing property accounting systems, this platform allows managers to tailor the resident experience according to various property types or specific resident demographics, thereby significantly lessening administrative workloads and enhancing tenant retention. Moreover, this groundbreaking solution not only improves the range of services offered but also fosters a vibrant sense of community and satisfaction among residents, ultimately contributing to enduring loyalty. Furthermore, by prioritizing resident needs and preferences, property managers can cultivate a welcoming atmosphere that encourages positive relationships and engagement within the living environment.

What is ActivityPro?

Go beyond simple attendance tracking and explore the intricacies of resident engagement. With our cutting-edge tools, you can proactively elevate your programming efforts and showcase the advancements of your residents, the effectiveness of your programs, and your commitment to personalized care. Evaluate which activities bring about positive outcomes while aligning them with the distinct preferences and abilities of each resident. Harness powerful comparative tools and comprehensive reports to identify successes and opportunities for development, paving the way for the implementation of best practices across your organization. Simplify your reporting to governmental or health entities by easily generating the required data. Moreover, our sophisticated interactive calendar feature is designed for ease of use, allowing you to customize and print calendars specific to different areas of the facility with minimal effort. In addition, offer families access to captivating, family-focused activity reports, calendars, and options for photo sharing, fostering a family-centered experience that imposes no extra workload on your staff! This holistic strategy guarantees that both residents and their families remain connected and actively participate in the care journey, ultimately enhancing the overall experience for everyone involved. By prioritizing these connections, you create a supportive environment that nurtures well-being and strengthens community ties.

Media

Media

Integrations Supported

AppFolio Property Manager
Maestro
Propertyware
Rentvine

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$30 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Second Nature

Date Founded

2012

Company Location

United States

Company Website

www.secondnature.com

Company Facts

Organization Name

ActivityPro

Date Founded

2008

Company Location

Canada

Company Website

www.activitypro.net

Categories and Features

Resident Engagement

Not specified

Categories and Features

Long Term Care

Clinical Care
For Nursing Homes
Geriatric Care
MDS Review

Resident Engagement

Not specified

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