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What is Secure Clinic?

Secure Clinic is a cloud-based electronic health record and practice management system tailored for independent healthcare providers and clinics throughout the UK. This all-encompassing solution merges patient data, appointment scheduling, self-registration options for clients, adaptable record templates, and cooperative task lists for teams. Healthcare facilities can leverage SMS or email to disseminate reminders and communications, manage staff permissions efficiently, and maintain a comprehensive audit trail of user activities. The platform also supports custom data fields and file uploads, accessible through any web browser, enhancing user flexibility. To safeguard sensitive information, it employs stringent security protocols including two-factor authentication, data encryption, regular backups, and ensures that data is stored securely within the UK. Various subscription plans cater to different needs based on user count, SMS reminder limits, and file storage allowances, along with a free 30-day trial for new users. Secure Clinic aims to facilitate both individual practitioners and clinic teams in optimizing their administrative processes and managing clinical information with ease. Moreover, its intuitive interface is designed to simplify navigation, ensuring that healthcare professionals can effectively harness its capabilities. Ultimately, Secure Clinic stands as a vital resource for enhancing operational efficiency in healthcare settings.

What is ClinicSmart?

ClinicSmart is a cloud-based practice management solution tailored for private clinics in Spain, equipped with an AI-driven receptionist that efficiently manages both calls and WhatsApp messages. This intelligent assistant introduces itself in Spanish and is capable of organizing the live calendar by booking, rescheduling, or canceling appointments, all through a single conversation. Any inquiries that go beyond scheduling are promptly forwarded to clinic personnel along with a brief summary for their review. The software includes a comprehensive suite of tools, such as management of patient records, calendars for healthcare professionals and treatment spaces, appointment reminders and confirmations, a waitlist for canceled appointments, clinical documentation, digitally signed consent forms, session packages, and billing for patients. It supports a variety of clinic types, including podiatry, physiotherapy, dentistry, gynecology, aesthetics, and aesthetic medicine. Moreover, Verifactu reporting can be added as an optional feature for enhanced analytics. With all data securely stored in Frankfurt, Germany, clinics must agree to a data-processing contract, and it is important to note that call audio is not recorded. The setup for the voice function usually takes between 24 to 48 hours, enabling clinics to keep their existing WhatsApp number for uninterrupted communication. By incorporating such sophisticated capabilities, ClinicSmart strives to boost operational effectiveness while fostering better patient engagement within the healthcare setting. This innovative approach not only streamlines administrative tasks but also allows medical professionals to focus more on providing quality care to their patients.

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Media

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Integrations Supported

Integrations Supported

Google Calendar
WhatsApp

API Availability

API Availability

Pricing Information

£35/month
Solo Practitioner: £35 per month.
Small Clinic: £60 per month for up to 3 team members.
Larger Clinic: £120 per month for up to 10 users.
A 30-day free trial is available.
Free Trial Offered?

Pricing Information

€129/month
Plans start at €129/month + VAT for one professional, including 300 voice minutes and 1,000 WhatsApp messages with a new line. Extra voice minutes cost €0.16/min. Meta bills WhatsApp message usage separately when clinics keep their own number. The €229/month plan covers up to four professionals. The Verifactu add-on costs €20/month + VAT. Onboarding is included, and there is no long-term contract.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

Secure Clinic

Date Founded

2023

Company Location

United Kingdom

Company Website

secure.clinic/

Company Facts

Organization Name

ClinicSmart

Date Founded

2026

Company Location

Spain

Company Website

clinicsmart.es

Categories and Features

Clinic Management

Not specified

Categories and Features

AI Receptionists

Not specified

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