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What is SecureDesk?

SecureDesk is a self-hosted solution tailored for remote support and device management exclusively for Windows systems, ensuring that all operations are conducted through the user's own infrastructure without depending on external cloud services. It offers two distinct connection modes: attended sessions, which allow for real-time support with the consent of the end user, and unattended access, ideal for managing devices such as servers or kiosks that lack on-site personnel. For instances requiring advanced troubleshooting, technicians can utilize a SYSTEM-level shell to execute administrative commands directly on the device. At the core of its architecture is a strong encryption framework; both the technician’s console and the remote device generate their own AES-256-GCM encryption keys independently, with connections being initiated exclusively from the endpoints involved. The self-hosted relay that enables each session transmits only encrypted data and does not retain any keys, which means even the operator of the relay is unable to decrypt or access the content of the sessions. This innovative design significantly boosts security and delivers reassurance to users who are particularly concerned about data protection during remote support activities. In essence, SecureDesk stands out as a reliable choice for organizations looking to maintain full control over their data while ensuring a secure remote management environment.

What is Relay?

Boost your business's reach without sacrificing your profit margins! With Relay, you can streamline orders from multiple platforms, ensuring that your marketing initiatives through third-party applications remain intact while significantly cutting down on delivery expenses. Don’t allow third-party services to eat into your profits with their exorbitant fees. By choosing Relay for your fulfillment, you could reduce your delivery commissions by an astonishing 75%. Eliminate the complications of juggling various applications and devices; we offer a cohesive management system that seamlessly merges phone orders, online orders, and integrates with top delivery apps overnight! Schedule a consultation with one of our specialists to discuss your restaurant's unique needs, and they will introduce you to the cutting-edge technology and services that Relay provides. Just opt out of the delivery options on third-party platforms and keep receiving orders from them while leveraging Relay as a more economical and dependable delivery solution. Transition today and discover how your restaurant can flourish with lower costs and enhanced operational efficiencies, paving the way for long-term success!

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Integrations Supported

Integrations Supported

Accur8 TMS
Bbot
Konstantly
Teal

API Availability

API Availability

Pricing Information

$249/year
For small IT teams and MSPs — unattended fleets, elevation and SSO.
≈ $21/mo · billed annually
Up to 10 operators
Free Version

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Rubix Technology

Date Founded

2012

Company Location

United States

Company Website

www.rubixtechnology.com

Company Facts

Organization Name

Relay

Company Location

United States

Company Website

www.relay.delivery/

Categories and Features

Remote Support

File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording

Categories and Features

Courier

Not specified

Delivery Management

Not specified

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