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What is Selectron Relay?

Relay represents a groundbreaking collection of self-service applications aimed at empowering government entities. This unified platform fosters smooth collaboration across various agency functions, significantly improving their effectiveness by leveraging automation, data analysis, and community involvement. By integrating Relay's automated customer service solutions, agencies can enhance staff productivity, lower costs, and raise the quality of service delivered to citizens. For users, this translates to the convenience of accessing their information anytime and anywhere in a manner that fits their preferences. The Relay Portal distinguishes itself as a robust resource for administration and data management, providing real-time health insights, comprehensive reporting, management of outreach initiatives, customizable options, and more, all accessible through a user-friendly dashboard. Furthermore, the payment solutions that agencies implement comply with PCI standards and are validated by PA-DSS, ensuring a high level of security. This dedication to protecting payment information builds trust among both agencies and their clients, highlighting the critical nature of data security in today's interconnected world. In essence, Relay not only optimizes operational processes but also significantly enriches the experience for all stakeholders involved. By prioritizing user-friendly access and secure transactions, Relay sets a new benchmark for government service delivery.

What is Box Relay?

Empower your teams and users to streamline repetitive tasks in a way that best meets their needs. With Relay's user-friendly, no-code platform, anyone can create workflows in just minutes. This remarkable speed enables IT teams to direct their efforts toward more pressing issues. The platform's flexible design and a plethora of powerful features support the automation of both simple and intricate tasks. As a result, organizations benefit from enhanced workflows, which include more efficient content reviews, standardized employee onboarding, and expedited contract approvals. Nevertheless, effective automation requires transparent oversight of ongoing tasks. Relay delivers real-time insights on every active workflow, complemented by an exportable audit trail. By continuously observing and refining business processes, tasks are accomplished even more quickly, ensuring that all team members remain aligned. Furthermore, since Relay encompasses all the benefits of our content platform, it maximizes your investment's value. It adeptly oversees processes related to content reviews, collaboration across agencies, and the management of product and press releases, making it an essential asset for any organization. This all-encompassing solution guarantees smooth operations throughout various departments, significantly boosting overall productivity while allowing for further customization based on unique organizational needs.

Media

Media

Integrations Supported

Accela
Box
Box Shuttle
CentralSquare Records
Docusign
IMSpost
Infor CRM
Microsoft 365
POSSE
Trimble Cityworks
Tyler Corrections
VuSpex

Integrations Supported

Accela
Box
Box Shuttle
CentralSquare Records
Docusign
IMSpost
Infor CRM
Microsoft 365
POSSE
Trimble Cityworks
Tyler Corrections
VuSpex

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$130 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Selectron Technologies

Company Location

United States

Company Website

www.selectrontechnologies.com/relay/

Company Facts

Organization Name

Box

Date Founded

2005

Company Location

United States

Company Website

www.box.com/collaboration/relay-workflow

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Categories and Features

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

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