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What is Selectron Relay?

Relay represents a groundbreaking collection of self-service applications aimed at empowering government entities. This unified platform fosters smooth collaboration across various agency functions, significantly improving their effectiveness by leveraging automation, data analysis, and community involvement. By integrating Relay's automated customer service solutions, agencies can enhance staff productivity, lower costs, and raise the quality of service delivered to citizens. For users, this translates to the convenience of accessing their information anytime and anywhere in a manner that fits their preferences. The Relay Portal distinguishes itself as a robust resource for administration and data management, providing real-time health insights, comprehensive reporting, management of outreach initiatives, customizable options, and more, all accessible through a user-friendly dashboard. Furthermore, the payment solutions that agencies implement comply with PCI standards and are validated by PA-DSS, ensuring a high level of security. This dedication to protecting payment information builds trust among both agencies and their clients, highlighting the critical nature of data security in today's interconnected world. In essence, Relay not only optimizes operational processes but also significantly enriches the experience for all stakeholders involved. By prioritizing user-friendly access and secure transactions, Relay sets a new benchmark for government service delivery.

What is Mycel?

Mycel is a cloud-based solution tailored for small enterprises, including agencies, service providers, and businesses that rely on appointments, offering a shared workspace to effectively manage and catalog essential organizational knowledge. It serves as a secure vault for an array of documents, folders, reporting structures, notes, decisions, and operational guidelines. Users benefit from role-specific AI assistants that enable quick access to business records and assist in creating drafts for repetitive tasks that need evaluation. Information entry is simplified through various methods, including voice commands, file uploads, typed notes, or forwarded emails, promoting a smooth data flow. Business owners can control folder access based on assigned user roles, with AI assistants adhering strictly to these permissions. The platform includes a detailed Today view that gathers tasks in one centralized location. Mycel also integrates with platforms such as Relay, TradesBackbone, ReputeLift, and SynthPrism, allowing specific Mycel folders to be utilized within Relay and TradesBackbone. Changes that affect other services require approval from a designated user, thereby enhancing oversight and management. Access to this extensive suite of five applications is facilitated through a single account secured by password protection and two-factor authentication. Mycel provides a web service with both a complimentary tier and various subscription plans available monthly or annually, offering flexibility for businesses of varying scales. Ultimately, Mycel's mission is to optimize operational efficiency while protecting sensitive data, thereby cultivating a structured and collaborative workplace culture, which significantly enhances overall productivity.

Media

Media

Integrations Supported

Accela
CentralSquare Records
IMSpost
Infor CRM
POSSE
Trimble Cityworks
Tyler Corrections
VuSpex

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$0
Free: $0 for 1 person with 50 AI credits/month. Personal: $69/month or $759/year. Personal Plus: $119/month. Business: $199/month for 3 seats or $2,189/year for 3 seats; additional seats are $59/month each, up to 25 seats. Annual billing covers 12 months for the price of 11. Personal Automations costs $19/month and Advanced AI costs $20/month. Email in/Omi costs $12/month on Free and is included with paid plans.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Selectron Technologies

Company Location

United States

Company Website

www.selectrontechnologies.com/relay/

Company Facts

Organization Name

Martello Systems

Date Founded

2026

Company Location

United States

Company Website

mycelcommand.com

Categories and Features

Customer Engagement

Not specified

Categories and Features

Knowledge Management

Not specified

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