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What is Sellence?

Sellence is an artificial intelligence sales engagement platform developed to help insurance, lending, and fintech businesses convert prospects who abandon or delay completing financial transactions. The platform focuses on customers who begin insurance quotes, loan applications, account registrations, or renewal processes but do not complete the required steps. Its AI persuasion model automates personalized follow-up through text messaging and phone calls using the organization's brand identity. Sellence can maintain contact with individual prospects over several weeks rather than limiting outreach to a single reminder or short communication sequence. The system preserves customer responses and previous interactions within a continuous conversation thread to provide context for subsequent messages. Its conversational capabilities are designed to address common purchasing objections involving product pricing, transaction timing, and comparisons with competing providers. The platform supports configurable communication policies that allow businesses to define consent requirements, permitted contact hours, and approved messaging language. Automated outreach operates within these established rules to help organizations maintain control over customer communications. Sellence maintains an audit trail of interactions, supporting review of automated conversations and adherence to internal communication policies. In a reported 90-day controlled A/B test, Libra Insurance achieved three times the sales per agent, while Leveraged reported a 38% increase in funded accounts from abandoned signups. Sellence enables financial services sales teams to automate customer reengagement, reduce manual follow-up workloads, and pursue additional conversions from existing leads and incomplete transactions.

What is Hi Marley?

Explore the Hi Marley texting platform, which effectively connects carriers, their partners, and end customers during crucial moments. Whether it's claims processing, underwriting, or policy interactions, Hi Marley guarantees robust support for insurance carriers! Our integrated, AI-powered texting solution delivers a seamless and modern communication experience that aligns with the expectations of today’s policyholders. Specifically designed for the insurance industry, the Hi Marley platform boasts exceptional tools and features aimed at boosting customer satisfaction. Representatives can interact through our intuitive web-based application, while customers enjoy the convenience of straightforward text messaging—removing the need for app installations or website navigation. Opting for Hi Marley means you are not just choosing a texting service; you're making a commitment to enhance your customers' experience with insurance. Our team, with deep expertise in the insurance field, tackles the challenges we know intimately. This focus on effective problem-solving distinguishes us within the industry, making us more than just a service provider; we are a dedicated partner in your journey toward success and customer engagement. With Hi Marley, you empower your team to deliver timely updates and support, transforming the overall insurance process for everyone involved.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Custom pricing. Starts with a paid 2-month pilot on one journey, measured against a control group, then a 12-month term.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Sellence

Date Founded

2023

Company Location

Israel

Company Website

www.sellence.com

Company Facts

Organization Name

Hi Marley

Date Founded

2017

Company Location

United States

Company Website

www.himarley.com

Categories and Features

AI Insurance

Not specified

AI Sales Assistants

Not specified

Conversational AI

Not specified

Categories and Features

AI Insurance

Not specified

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