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What is Sellence?

Sellence functions as an AI-powered SMS sales representative tailored for ecommerce and B2C brands, successfully finalizing sales through personalized one-on-one dialogues while also handling abandoned carts, managing browse abandonment, initiating welcome sequences, re-engaging dormant customers, and automatically refreshing leads. Unlike traditional chatbots that simply answer questions, Sellence's agents utilize machine learning and conversational AI to respond to customer intentions, achieving conversion rates that are five times greater, improving agent efficiency by 1.5 times, and delivering an impressive 5.5% increase in client engagement without any upfront expenses. The platform seamlessly integrates with leading ecommerce platforms like Shopify, WooCommerce, BigCommerce, and Magento, in addition to custom storefronts via user-friendly API connectors, allowing brands to effectively scale their personalized SMS outreach while steering clear of generic mass messaging. Its cutting-edge conversation flows and real-time personalization create interactions that closely resemble human conversation, ultimately fostering trust with customers. By adopting Sellence, brands can significantly elevate their customer experience and stimulate sales growth in a highly competitive landscape. Moreover, this innovative solution empowers businesses to optimize their marketing strategies and improve customer retention, ensuring long-term success in their respective markets.

What is HumanBot?

Elevate your self-learning AI chatbot by connecting it to your website URL, PDFs, knowledge bases, or document files, enabling it to accurately interpret your content and generate responses that reflect your brand's voice. Bid farewell to standard replies and welcome an interactive AI personality that cultivates enriching and meaningful dialogues with your customers, employing numerous real-time text-to-speech options across various languages. Ensure your visitors can engage in live conversations, providing them with instant support whenever they require assistance. You also have the ability to onboard an unlimited number of team members to effectively manage a high volume of inquiries, guaranteeing personalized experiences that boost customer satisfaction. Launch your chatbot quickly with our vast selection of pre-designed templates, enabling you to be operational in just seconds without any need for technical skills. Furthermore, track, document, and analyze chat logs, visitor statistics, and other metrics to glean insights from customer feedback, ultimately driving revenue growth and improving your return on investment through data-informed adjustments. As you continuously enhance your chatbot's functionalities, you can develop a more agile and efficient instrument for engaging with customers. This commitment to ongoing improvement ensures that your chatbot not only meets but exceeds user expectations, fostering deeper connections with your audience.

Media

Media

Integrations Supported

BigCommerce
Magento
Shopify
WooCommerce
Zapier

Integrations Supported

BigCommerce
Magento
Shopify
WooCommerce
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$250 per month
Free Trial Offered?
Free Version

Pricing Information

$49 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sellence

Company Location

United States

Company Website

www.sellence.com

Company Facts

Organization Name

HumanBot

Company Location

Canada

Company Website

humanbot.io

Categories and Features

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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