Sellence vs. IQX Platform

Sellence is an artificial intelligence sales engagement platform developed to help insurance, lending, and fintech businesses convert prospects who abandon or delay completing financial transactions. The platform focuses on customers who begin insurance quotes, loan applications, account registrations, or renewal processes but do not complete the required steps. Its AI persuasion model automates personalized follow-up through text messaging and phone calls using the organization's brand identity. Sellence can maintain contact with individual prospects over several weeks rather than limiting outreach to a single reminder or short communication sequence. The system preserves customer responses and previous interactions within a continuous conversation thread to provide context for subsequent messages. Its conversational capabilities are designed to address common purchasing objections involving product pricing, transaction timing, and comparisons with competing providers. The platform supports configurable communication policies that allow businesses to define consent requirements, permitted contact hours, and approved messaging language. Automated outreach operates within these established rules to help organizations maintain control over customer communications. Sellence maintains an audit trail of interactions, supporting review of automated conversations and adherence to internal communication policies. In a reported 90-day controlled A/B test, Libra Insurance achieved three times the sales per agent, while Leveraged reported a 38% increase in funded accounts from abandoned signups. Sellence enables financial services sales teams to automate customer reengagement, reduce manual follow-up workloads, and pursue additional conversions from existing leads and incomplete transactions.

Global IQX equips employee benefits providers with cutting-edge automation solutions powered by artificial intelligence, enabling sales and underwriting teams to focus on their most impactful tasks. As the organization gears up to introduce more AI and machine learning initiatives this year, it remains dedicated to improving its automation and predictive analytics capabilities, adapting to the rapidly shifting needs of customers. Celebrated as the leading provider of AI-augmented employee benefits software, Global IQX distinguishes itself through its inventive sales and underwriting workbench, which features flexible components for a variety of activities such as quoting, rating, proposals, enrollment, and renewals across an extensive array of benefit products. This platform is built to be robust and forward-looking, serving as a foundation for digital transformation in the insurance industry. By offering a rich suite of agile AI tools, customizable modules, and microservices, Global IQX aids insurers worldwide in digitizing and optimizing processes associated with new business acquisition and renewals for both employee and voluntary benefits, ultimately enhancing operational efficiency. As the insurance industry undergoes continuous changes, Global IQX is strategically positioned to spearhead advancements with innovative solutions designed to address the evolving demands of the market, ensuring that clients remain competitive. In doing so, they not only improve their own operations but also contribute to the overall evolution of the insurance landscape.