Sellence vs. Libra

Sellence is an artificial intelligence sales engagement platform developed to help insurance, lending, and fintech businesses convert prospects who abandon or delay completing financial transactions. The platform focuses on customers who begin insurance quotes, loan applications, account registrations, or renewal processes but do not complete the required steps. Its AI persuasion model automates personalized follow-up through text messaging and phone calls using the organization's brand identity. Sellence can maintain contact with individual prospects over several weeks rather than limiting outreach to a single reminder or short communication sequence. The system preserves customer responses and previous interactions within a continuous conversation thread to provide context for subsequent messages. Its conversational capabilities are designed to address common purchasing objections involving product pricing, transaction timing, and comparisons with competing providers. The platform supports configurable communication policies that allow businesses to define consent requirements, permitted contact hours, and approved messaging language. Automated outreach operates within these established rules to help organizations maintain control over customer communications. Sellence maintains an audit trail of interactions, supporting review of automated conversations and adherence to internal communication policies. In a reported 90-day controlled A/B test, Libra Insurance achieved three times the sales per agent, while Leveraged reported a 38% increase in funded accounts from abandoned signups. Sellence enables financial services sales teams to automate customer reengagement, reduce manual follow-up workloads, and pursue additional conversions from existing leads and incomplete transactions.

Libra is a cutting-edge AI solution crafted from your organization’s expertise, aimed at mirroring your methodologies and processes by merging your historical insights, primary objectives, and tools with autonomous execution capabilities. By integrating with the existing systems your team employs, Libra functions smoothly within your organizational framework without requiring any data migration. You simply need to outline a task in straightforward language, and it triggers a dedicated agent that oversees the entire workflow, guaranteeing that tasks are directed to the right functions, deadlines are adhered to, and outcomes are achieved efficiently. Its functionalities include assessing job candidates and scheduling interviews, crafting replies to incoming messages, documenting product feedback relevant to the development timeline, and filing bug reports complete with reproduction instructions. In addition to these tasks, Libra prepares meeting summaries beforehand and captures important decisions, action items, and responsible individuals in real-time as discussions progress. Furthermore, its inbox management system categorizes incoming emails into actionable tasks and creates drafts for replies in the user’s voice for approval, facilitating effective communication. Not only does Libra adapt through continuous learning from interactions, but it also enhances its ability to meet your team's changing requirements, ensuring that you have a reliable partner in navigating the complexities of everyday tasks. With its focus on improving productivity, Libra positions itself as an essential asset in any modern workplace.