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What is Selvo?

Selvo offers a comprehensive help center solution specifically tailored for SaaS teams, allowing them to build and manage customer-facing knowledge bases without incurring per-seat fees, which is a significant advantage for software companies with teams ranging from 5 to 100 employees. Among its standout features are a user-friendly rich text editor, systematic collections for organized information, advanced full-text search functionality, and the ability to set up custom domains with automatic SSL certification. Additionally, Selvo provides an embeddable widget, an insightful analytics dashboard, and accommodates an unlimited number of team members, supported by a REST API and customizable CSS options. The platform also boasts multilingual support, an MCP server for enhanced AI capabilities, subpath hosting, and the inclusion of llms.txt for seamless integrations. Its pricing model is particularly attractive, featuring a free plan alongside three paid tiers—$19 for the Starter plan, $49 for Pro, and $99 for Enterprise—all billed monthly with no restrictions on team member access. The combination of flexible pricing and a robust array of features positions Selvo as an excellent choice for expanding technology firms looking to enhance their customer support infrastructure. Overall, Selvo stands out as a practical solution for organizations aiming to improve customer engagement and streamline knowledge sharing.

What is Bitrix24?

Consolidate various services and applications into one cohesive ecosystem with Bitrix24: Unlock essential tools for your business. You will find features such as the Group Chat, Calendars, Workgroups, HD video calls and a multitude of collaboration resources at your fingertips. Bitrix24 ensures that your projects are not only planned but also executed punctually and efficiently. It is accessible both online and on-premise, with the added bonus of open-source code visibility. Whether you have a large workforce or a small team, it offers effective task management along with time tracking, templates, reminders, reporting, and task dependencies. As the world's most widely used free CRM, with an impressive user base of 15 million and counting, it provides real-time support tools that enhance customer satisfaction and encourage repeat business. Furthermore, anyone can effortlessly design beautiful websites, landing pages, and online stores without needing any coding skills. The package even comes with a complimentary domain name and hosting. Additionally, you have the option to operate Bitrix24 on your own server, giving you further control over your business operations. This flexibility allows for a tailored experience that meets your specific needs.

Media

No images available

Media

Integrations Supported

Integrations Supported

3CX
Asana
B2Metric
Bitium
Carrot quest
Coresender
Data2AIBot
Evernote
Facebook Messenger
HiHub
HubSpot Data Hub
ISL Light Remote Desktop
Mailigen
Oki-Toki
Qmarkets
SendPulse
Skype
Stripe
Yeastar Cloud PBX
intuPBX

API Availability

API Availability

Has API

Pricing Information

$0
Free Version

Pricing Information

$ 49 per month
100% Free Unlimited Users
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Selvo

Date Founded

2026

Company Location

United States

Company Website

selvo.co

Company Facts

Organization Name

Bitrix24

Date Founded

1998

Company Location

United States

Company Website

www.bitrix24.com

Categories and Features

Knowledge Management

Not specified

Categories and Features

Business Management

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Communications

Not specified

Content Collaboration

Client Portal
Cloud Storage
Document Creation / Editing
Document Management
Electronic Signature
File Sharing
Messaging / Discussion
Real-Time / Interactive Editing
Roles / Permissions
Search
Version Control
Workflow / Approval Process

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management
Video Content

Digital Workplace

Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Task Management

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
SEO Management
Shopping Cart
Templates

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Email Tracking

A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking

Healthcare

Not specified

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Career Development Planning
Employee Database
Employee Lifecycle Management
Onboarding
Performance Management
Recruiting Management
Self Service Portal
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Insurance CRM

Not specified

Internal Communications

Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Telephony
Video Chat
Voice Chat

Kanban

Collaboration Tools
Dependency Tracking
KPI Monitoring
Milestone Tracking
Multi-Board
Prioritization
Project Planning
Roadmapping
Supports Scrum
Task Management
Time Tracking

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Portal

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Process Mapping

Not specified

Project Management

Agile Methodologies
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Resource Management
Time & Expense Tracking
Traditional Methodologies

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Scrum

Backlog Management
Collaboration Board
Daily Reports
Iteration Management
KPI Monitoring
Milestone Tracking
Prioritization
Progress Tracking
Release Planning
Roadmapping
Sprint Planning
Task Management

Task Management

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Time Tracking

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Website Builder

Auto Update
Content Import / Export
Drag & Drop
Invoices
Landing Pages / Web Forms
Online Booking
Online Store Builder
Pre-built Templates
Real Time Editing
SEO

Work Management

Access Roles / Permissions
CRM
Calendar Management
Collaboration Tools
File Storage / File Sharing
Kanban
Messaging / Discussion
Performance Metrics
Project Management
Reporting / Analytics
Resource Management
Strategic Planning
Task Management
Time Tracking
Version Control
Workflow Management

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

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