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Ratings and Reviews 0 Ratings
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What is Selvo?
Selvo offers a comprehensive help center solution specifically tailored for SaaS teams, allowing them to build and manage customer-facing knowledge bases without incurring per-seat fees, which is a significant advantage for software companies with teams ranging from 5 to 100 employees. Among its standout features are a user-friendly rich text editor, systematic collections for organized information, advanced full-text search functionality, and the ability to set up custom domains with automatic SSL certification. Additionally, Selvo provides an embeddable widget, an insightful analytics dashboard, and accommodates an unlimited number of team members, supported by a REST API and customizable CSS options. The platform also boasts multilingual support, an MCP server for enhanced AI capabilities, subpath hosting, and the inclusion of llms.txt for seamless integrations. Its pricing model is particularly attractive, featuring a free plan alongside three paid tiers—$19 for the Starter plan, $49 for Pro, and $99 for Enterprise—all billed monthly with no restrictions on team member access. The combination of flexible pricing and a robust array of features positions Selvo as an excellent choice for expanding technology firms looking to enhance their customer support infrastructure. Overall, Selvo stands out as a practical solution for organizations aiming to improve customer engagement and streamline knowledge sharing.
What is HelpCenter.io?
A strong tool is essential for creating an effective knowledge base. You can set up a streamlined help center in just a few minutes rather than investing months in the process. By rapidly developing a knowledge base centered around customer needs, you can offer proactive support, reducing your team's workload from urgent inquiries and improving customer satisfaction levels. Manage multiple help centers effortlessly from one dashboard for greater efficiency. Discover the easiest way to initiate your help center, allowing you to concentrate on crafting high-quality articles without getting bogged down in their design aspects. Support various content formats, such as images, videos, documents, and audio files, to enrich your knowledge base. Additionally, you can seamlessly connect to other articles within your help center while still in the editing mode. Enjoy the advantage of automated suggestions tailored to users based on their location and interactions. Customers can open help center resources in a widget, enabling them to find information without leaving their current page. Moreover, effortlessly organize and maintain FAQs in your help center for a clear presentation on your website, which eliminates the hassle of outdated and hard-to-update FAQ sections. A well-organized knowledge base not only streamlines information access but also significantly decreases the volume of support tickets, allowing your team to dedicate their time to addressing more complex challenges. Ultimately, this approach fosters a more efficient use of resources and enhances the overall user experience.
Media
No images available
Integrations Supported
ChatGPT
API Availability
Has API
API Availability
Has API
Pricing Information
$0
Free Trial Offered?
Free Version
Pricing Information
$19 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Selvo
Date Founded
2026
Company Location
United States
Company Website
selvo.co
Company Facts
Organization Name
HelpCenter.io
Company Location
United States
Company Website
helpcenter.io
Categories and Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Categories and Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal