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What is Sematext Cloud?

Sematext Cloud offers comprehensive observability tools tailored for contemporary software-driven enterprises, delivering crucial insights into the performance of both the front-end and back-end systems. With features such as infrastructure monitoring, synthetic testing, transaction analysis, log management, and both real user and synthetic monitoring, Sematext ensures businesses have a complete view of their systems. This platform enables organizations to swiftly identify and address significant performance challenges, all accessible through a unified cloud solution or an on-premise setup, enhancing overall operational efficiency.

What is ConnectWise RMM?

Oversee your clients' IT systems effectively by utilizing ConnectWise RMM, a comprehensive software solution designed to provide proactive management tools along with NOC services that will surpass client expectations. With the rising number of vulnerabilities each year, prioritizing smart patching has become crucial; our system automatically tests and deploys patches whenever feasible while minimizing the installation of harmful updates. This ensures that your clients remain secure, allowing you to focus less on endpoint management and dedicate more time to expanding your business. Finding, hiring, and keeping top-tier talent can be a significant challenge, with 81% of IT leaders affirming that securing the right professionals is tough. By incorporating ConnectWise RMM and NOC services, you can access the necessary expertise and problem-solving capabilities to fulfill your clients' needs without the burden of increasing your workforce. Ultimately, this strategic approach not only enhances client satisfaction but also positions your business for sustainable growth in a competitive market.

Media

Media

Integrations Supported

Amazon EC2
Angular
Apache Cassandra
Apache Groovy
Apache Spark
Apple iOS
BigPanda
Brave Browser
Fluentd
HAProxy ALOHA
IBM Cloud Object Storage
Opsgenie
PHP
Safari
Vercel

Integrations Supported

Auvik
DataLakeHouse.io
HaloPSA
IBM MaaS360
SuperIT

API Availability

Has API

API Availability

Pricing Information

$0
Flexible app-scoped pricing based on plan, volume, and retention selection, where each App can have a different plan, volume, and retention, giving you lots of control over costs with no overage fees.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Sematext Group

Date Founded

2007

Company Location

United States

Company Website

sematext.com

Company Facts

Organization Name

ConnectWise

Date Founded

1982

Company Location

United States

Company Website

www.connectwise.com/platform/unified-management/rmm

Categories and Features

API Monitoring

Not specified

Application Performance Monitoring (APM)

Diagnostic Tools
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Bug Tracking

Filtering
Release Management

Cloud Monitoring

Not specified

Container Monitoring

Not specified

Cron Job Monitoring

Not specified

Database Monitoring

Anomaly Detection
Autodiscovery
Dashboard
Dependency Tracking
Historical Trend Analysis
Multitenancy
Notifications / Alerts
Performance Monitoring
Permissions / Access Controls
Query Analysis
Resource Optimization
Troubleshooting

DevOps

Dashboard
KPIs
Release Management
Troubleshooting Reports

Enterprise Architecture

Architecture Governance
Capability Mapping
Idea Management
Modeling & Simulation
Project Management
Risk Assessment
Transformation Roadmapping
Version Control

Hardware Monitoring

Not specified

IT Alerting

Alert Noise Reduction
Alert Routing
Enriched Incident Context
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Asset Management

Inventory Management

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Health Monitoring
Performance Monitoring
Reporting / Analytics
Virtual Machine Monitoring

Log Analysis

Not specified

Log Management

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Log Monitoring

Not specified

Network Mapping

Compliance Management
Device Auto Discovery
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Network Monitoring

Bandwidth Monitoring
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

Observability

Not specified

Performance Testing

API Testing
Benchmarking
Cross Browser Testing
Debugging
Historical Reporting
Load Testing
Mobile Testing
Regression Testing
UI Testing
Web Testing

Root Cause Analysis

Not specified

Server Monitoring

Not specified

System Monitoring

Alerts / Notifications
Device Monitoring
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Server Monitoring
Service Configuration Management

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Categories and Features

IT Asset Management

Asset Tracking
IT Service Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

IT Asset Management
Incident Management
Knowledge Management
Self Service Portal
Service Reporting

MSP

Backup Management
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring

Network Monitoring

Bandwidth Monitoring
Server Monitoring

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

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