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What is Sendcloud?

An all-encompassing shipping solution tailored for e-commerce, we assist over 15,000 online retailers in minimizing the time and hassle involved in their most challenging task: shipping. Connect effortlessly with your preferred carriers and expand your reach to international markets. Enjoy flexibility by offering diverse shipping options from leading carriers globally, ultimately boosting your sales. Experience expedited shipping by designing a custom workflow that enables you to efficiently pick, pack, and print shipping labels in no time. Your brand identity matters; your customers will appreciate fully branded tracking pages and notifications. Gain mastery over returns, as you can oversee the entire customer experience by managing the return process seamlessly. Collaborating with industry leaders, we acknowledge that your business is one-of-a-kind. That's why we have established strong partnerships and integrations with top e-commerce platforms and shipping carriers worldwide, allowing you to find the ideal setup for your store. Rest assured, you're in great company; Sendcloud is trusted by e-commerce businesses of varying sizes, empowering them to automate their shipping operations for scalability and global outreach. With our platform, your shipping experience will not only improve but also help you forge stronger connections with your customers.

What is Malomo?

Elevate your brand's identity with every shipment by implementing Malomo, a specialized tracking solution designed for ecommerce firms that not only enhances repeat purchases but also reduces the volume of customer service inquiries. By transforming the order tracking experience into a unique marketing tool, you can ensure a cohesive brand experience from start to finish. Take control of delivery tracking information and effectively relay it to your customers through a platform that embodies your brand's essence. Innovate and test unique post-purchase interactions alongside tailored marketing tactics that include personalized tracking pages for packages. This strategy will foster trust, enhance brand loyalty, and provide joy to customers during their most engaged moments. Furthermore, this method will considerably decrease the number of shipping-related support requests, paving the way for increased repeat purchases. By prioritizing these components, you can build a more gratifying customer journey that not only encourages loyalty but also drives sustained business growth over time. Ultimately, a well-executed tracking process reflects positively on your brand while ensuring that customers feel valued and informed.

Media

Media

Integrations Supported

Shopify
Attlaz
Claimlane
Lightspeed Retail
Odoo
OnBuy
Picqer
PrestaShop
ReturnGO
VNDLY
Workers by Delos
weclapp

Integrations Supported

Shopify
Google Analytics
Gorgias
Klaviyo
Nosto
Olark
Shopify Plus
Yotpo
YouTube

API Availability

Has API

API Availability

Pricing Information

€45 per month
Free Version
Free Trial Offered?

Pricing Information

$39 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Sendcloud

Date Founded

2012

Company Location

Netherlands

Company Website

www.sendcloud.com

Company Facts

Organization Name

Malomo

Date Founded

2018

Company Location

United States

Company Website

gomalomo.com

Categories and Features

Courier

Compensation Management
Label Printing

Logistics

Shipping Management

Returns Management

Not specified

Shipment Tracking

Not specified

Shipping

Parcel Shipping
Shipment Tracking
Warehouse Management

Categories and Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For eCommerce
Status Tracking
Website Integration

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