Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • LM-Kit.NET Reviews & Ratings
    4.8 out of 5 stars 29 Ratings
    Company Website for LM-Kit.NET
  • AthenaHQ Reviews & Ratings
    4.9 out of 5 stars 50 Ratings
    Company Website for AthenaHQ
  • HubSpot AEO Reviews & Ratings
    4.4 out of 5 stars 151 Ratings
    Company Website for HubSpot AEO
  • D&B Credit Insights Reviews & Ratings
    4.2 out of 5 stars 69 Ratings
    Company Website for D&B Credit Insights
  • Emtrain Reviews & Ratings
    4.6 out of 5 stars 53 Ratings
    Company Website for Emtrain
  • Birdeye Reviews & Ratings
    4.7 out of 5 stars 5,194 Ratings
    Company Website for Birdeye
  • Planview Portfolios Reviews & Ratings
    4.2 out of 5 stars 200 Ratings
    Company Website for Planview Portfolios
  • net2phone Reviews & Ratings
    4.4 out of 5 stars 197 Ratings
    Company Website for net2phone
  • CompUp Reviews & Ratings
    4.9 out of 5 stars 66 Ratings
    Company Website for CompUp
  • Kantata Reviews & Ratings
    4.2 out of 5 stars 2,341 Ratings
    Company Website for Kantata

What is Sentiment Search?

Sentiment Search is dedicated to providing insightful reviews for a wide range of dining venues, such as restaurants, cafes, pubs, and cloud kitchens. Our platform offers marketing, operations, and customer experience teams sophisticated insights into customer sentiment gathered from various review websites, social media channels, and internal feedback systems. These industry-specific metrics allow businesses to evaluate all aspects of their operations relative to their competitors, pinpoint areas that require enhancement, and improve their online ratings in the process. In addition, we give senior management a detailed perspective on their brand's overall performance while identifying locations that may not be meeting expectations. Our tools also empower businesses to track industry-specific trends and observe any changes in customer sentiment that occur after adjustments in staffing, menu selections, or renovations. Moreover, we facilitate the benchmarking of sentiment for individual locations as well as the brand overall against industry competitors, promoting data-driven decision-making and strategic development. Ultimately, our service aims to transform customer feedback into actionable insights that drive business growth and elevate the dining experience.

What is Bizrate Insights?

Bizrate Insights is a comprehensive platform aimed at capturing customer feedback and improving the shopping experience by collecting authenticated voice-of-customer data during critical stages of the online purchasing journey, including pre-purchase, purchase, and fulfillment. By converting this data into actionable insights, it enables brands to boost customer satisfaction, improve retention rates, and drive significant growth. Users are empowered to send limitless survey invitations and monitor vital metrics such as Net Promoter Score (NPS) and customer journey intelligence, while also comparing their performance against competitors to pinpoint friction areas and discover avenues for enhancement. Furthermore, Bizrate Insights provides tools for sharing verified reviews, which enhances search engine rankings and strengthens brand trust, along with dashboards that offer real-time analytics to support data-driven decision-making. The platform also includes features for expert insights analysis and customizable reporting, allowing teams from diverse sectors such as e-commerce, UX/CX, marketing, and customer support to quickly identify trends, assess customer sentiment, and reduce site abandonment rates. In addition, Bizrate Insights ensures that brands can adapt their strategies based on real-time feedback, ultimately serving as an essential ally for businesses aiming to refine their customer engagement tactics and secure lasting success in a highly competitive landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$450 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Sentiment Search

Date Founded

2019

Company Location

United Kingdom

Company Website

www.sentimentsearch.com

Company Facts

Organization Name

Bizrate Insights

Date Founded

1996

Company Location

United States

Company Website

bizrateinsights.com

Categories and Features

Marketing Analytics

Not specified

Sentiment Analysis

Not specified

Categories and Features

Customer Feedback

Not specified

Experience Management

Not specified

Reputation Management

Not specified

Review Management

Not specified

Survey

Not specified

Popular Alternatives

SentimentStack Reviews & Ratings

SentimentStack

5.0 out of 5 stars

Popular Alternatives

SurveySparrow Reviews & Ratings

SurveySparrow

4.3 out of 5 stars