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What is Sentiment Search?

Sentiment Search is dedicated to providing insightful reviews for a wide range of dining venues, such as restaurants, cafes, pubs, and cloud kitchens. Our platform offers marketing, operations, and customer experience teams sophisticated insights into customer sentiment gathered from various review websites, social media channels, and internal feedback systems. These industry-specific metrics allow businesses to evaluate all aspects of their operations relative to their competitors, pinpoint areas that require enhancement, and improve their online ratings in the process. In addition, we give senior management a detailed perspective on their brand's overall performance while identifying locations that may not be meeting expectations. Our tools also empower businesses to track industry-specific trends and observe any changes in customer sentiment that occur after adjustments in staffing, menu selections, or renovations. Moreover, we facilitate the benchmarking of sentiment for individual locations as well as the brand overall against industry competitors, promoting data-driven decision-making and strategic development. Ultimately, our service aims to transform customer feedback into actionable insights that drive business growth and elevate the dining experience.

What is HaiX?

Stay ahead of your competitors with actionable visual insights obtained from extensive image, video, and text data gathered from social platforms. Utilizing these instantaneous insights allows businesses to reduce expenses by 40% while also gaining crucial knowledge about influencers, marketing tactics, and social sentiment trends. HaiX leads the charge in innovation, developing cutting-edge solutions that utilize Explainable AI technology. Our goal is to amplify human intelligence by providing organizations with AI tools that are not only easy to understand but also quick to implement and budget-friendly through our specialized platform. Our remarkable team, consisting of seasoned entrepreneurs, top AI PhDs, and senior executives, drives the forefront of research and development. We focus on real-time brand monitoring, delivering insights into reputational risks and sentiment analysis from millions of global data points, encompassing news and social media. Furthermore, we offer vital insights that aid in strategic planning and risk management, enabling companies to navigate compliance challenges and effectively reduce potential risks. Our unwavering dedication to innovation guarantees that organizations can prosper in an increasingly dynamic digital environment, setting them up for long-term success.

Media

Media

Integrations Supported

Integrations Supported

Facebook
Instagram
LinkedIn
Reddit
TikTok
X (Twitter)
YouTube

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sentiment Search

Date Founded

2019

Company Location

United Kingdom

Company Website

www.sentimentsearch.com

Company Facts

Organization Name

HaiX

Company Location

United Kingdom

Company Website

haix.ai/index.html

Categories and Features

Marketing Analytics

Not specified

Sentiment Analysis

Not specified

Categories and Features

ESG

Not specified

Sentiment Analysis

Not specified

Social Listening

Not specified

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