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What is Serrala?

Serrala is an expanding organization with a presence in North America, Europe, Asia, and the Middle East, employing over 700 people. The company fosters innovation for a diverse clientele of more than 2,800 customers, which includes over 100 firms from the S&P 500 list. Our comprehensive suite of solutions is designed to efficiently handle all aspects of inbound and outbound payments, treasury operations, and associated data and documentation within any IT environment. With our expertise, businesses can optimize their financial workflows and enhance operational efficiency.

What is 1Channel Payment & Credit Management?

1Channel's Payment & Credit Management module serves as an all-encompassing platform for distributors and FMCG brands, enabling them to effectively oversee incoming payments, enforce credit compliance, and monitor significant orders. The system facilitates both automatic and manual payment allocations for outstanding invoices, including various payment methods such as cash, cheque, and bank transfer, while providing real-time tracking of outstanding balances. Each customer is assigned a customizable credit limit, and in instances of credit breaches, three management options are available: halt all additional orders, allow one extra order, or suspend the account until debts are cleared. Moreover, the process of returns automatically generates credit notes, ensuring efficiency throughout. When orders surpass the retailer's credit limit, they are subjected to a configurable multi-level approval workflow, which can encompass up to seven authorization levels; approvers are notified via email or WhatsApp, and all decisions are carefully documented for auditing purposes. Additionally, the module includes a powerful suite of payment analytics that offers over 24 reports, supplying finance and sales leaders with essential insights into collections, outstanding liabilities, and the approval process's efficiency. Overall, this module not only fortifies financial oversight but also markedly enhances operational workflows, leading to better management of resources and improved service delivery.

Media

Media

Integrations Supported

SAP Store

Integrations Supported

WhatsApp

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Monthly month-to-month and annual plans are offered; annual plans require an annual commitment and may include savings. Pricing varies with workflows, user count, and invoice configuration. Plans include cloud hosting, web and mobile access, role management, setup and onboarding, standard reports, technical support, and workflow configuration.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Serrala Cloud Solutions

Date Founded

1984

Company Location

Germany

Company Website

www.serrala.com

Company Facts

Organization Name

1Channel

Company Location

India

Company Website

www.1channel.co

Categories and Features

AR Automation

Not specified

B2B Payment

Not specified

Cash Flow Forecasting

Not specified

Credit Management

Not specified

Working Capital

Not specified

Categories and Features

Credit Management

Not specified

Popular Alternatives

Popular Alternatives