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What is ServCraft?

ServCraft is a cloud-oriented platform created to streamline the management of jobs and field services within the installation, repair, and maintenance industries. This software integrates various functionalities such as handling customer inquiries, generating quotations, scheduling tasks, managing job tickets, providing technician updates, overseeing inventory, and processing invoicing into a singular, user-friendly interface for both office and field staff. Users have the ability to produce quotes and invoices, allocate tasks to technicians, and employ forms, checklists, and images on job cards, while also obtaining customer approvals and noting additional work through a mobile application that can function offline before syncing data later on. The system includes capabilities for job costing, monitoring stock levels in vehicles and locations, providing customer portals, offering online payment solutions, and seamlessly integrating with accounting software like Sage One, Xero, and QuickBooks Online. Additionally, teams can effectively manage workflows and user permissions through both the web application and mobile interfaces. ServCraft serves a diverse range of trades, including plumbing, electrical, security, solar energy, HVAC, and various other installation and maintenance sectors, thus ensuring that numerous industries can leverage its extensive features. By centralizing numerous operational tasks, ServCraft not only boosts efficiency but also fosters better communication among different teams, leading to enhanced service delivery and customer satisfaction. Furthermore, its adaptability and comprehensive toolset make it an indispensable resource for businesses striving to optimize their field service operations.

What is Einpix?

Einpix is Field Service Management (FSM) software for businesses managing technicians, contractors, maintenance and construction work across multiple sites. It combines customer requests, work orders, scheduling and dispatch, SLA tracking, preventive maintenance, equipment records and service histories. Teams monitor field activity on real-time maps, track working hours and materials, and replace paper forms with digital checklists, photos, work reports and customer signatures. Construction teams can record visual defects and punch-list items on 2D plans and follow corrective tasks to completion. Web and mobile apps for iOS and Android support offline field work. A client portal and multi-organization collaboration allow clients, service providers and subcontractors to coordinate shared work with controlled access. Einpix supports HVAC, electrical and plumbing services, facility management, construction, heavy equipment, solar and wind energy maintenance, and utilities.

Media

Media

Integrations Supported

QuickBooks Online
Xero

Integrations Supported

Freshdesk

API Availability

API Availability

Has API

Pricing Information

R349/user/month
The Standard plan costs R349 per user per month, excluding VAT, for up to 20 users. Custom pricing is available for larger teams. A 14-day free trial is available.
Free Trial Offered?

Pricing Information

EUR 12 per month
Starting per group of 5 users
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

ServCraft Africa

Date Founded

2016

Company Location

South Africa

Company Website

www.servcraft.co.za

Company Facts

Organization Name

Epicus IT

Date Founded

2017

Company Location

Lithuania

Company Website

einpix.com/en

Categories and Features

Categories and Features

Construction Management

Contractors
Equipment Tracking
Incident Reporting
Mobile Access
Offline Access
Residential
Subcontractor Management
Timesheets

Field Service Management

Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Inventory Management

Barcoding / RFID
Inventory Optimization
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Maintenance Management

Asset Tracking
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Real Estate Property Management

Commercial Properties
Contact Management
Maintenance Management
Owner Portal
Residential Properties
Tenant Database
Tenant Portal
Website Management

Tradesman Job Management

Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Job Tracking
Quoting
Reporting
Scheduling
Time Tracking

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