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What is ServCraft?

ServCraft is a cloud-oriented platform created to streamline the management of jobs and field services within the installation, repair, and maintenance industries. This software integrates various functionalities such as handling customer inquiries, generating quotations, scheduling tasks, managing job tickets, providing technician updates, overseeing inventory, and processing invoicing into a singular, user-friendly interface for both office and field staff. Users have the ability to produce quotes and invoices, allocate tasks to technicians, and employ forms, checklists, and images on job cards, while also obtaining customer approvals and noting additional work through a mobile application that can function offline before syncing data later on. The system includes capabilities for job costing, monitoring stock levels in vehicles and locations, providing customer portals, offering online payment solutions, and seamlessly integrating with accounting software like Sage One, Xero, and QuickBooks Online. Additionally, teams can effectively manage workflows and user permissions through both the web application and mobile interfaces. ServCraft serves a diverse range of trades, including plumbing, electrical, security, solar energy, HVAC, and various other installation and maintenance sectors, thus ensuring that numerous industries can leverage its extensive features. By centralizing numerous operational tasks, ServCraft not only boosts efficiency but also fosters better communication among different teams, leading to enhanced service delivery and customer satisfaction. Furthermore, its adaptability and comprehensive toolset make it an indispensable resource for businesses striving to optimize their field service operations.

What is Plumber Service Software?

Plumber Service Software is an online solution tailored for plumbing businesses, providing an extensive range of tools to oversee field operations efficiently. This platform encompasses functionalities such as customer profiles, two-way SMS messaging, job estimates, task scheduling, technician assignments, job progress tracking, invoicing, card payment processing, and business report generation. Contractors can conveniently verify material costs and inventory from suppliers like Ferguson Home and SupplyHouse, apply necessary markup rates, and easily transform approved estimates into scheduled jobs and invoices. Each customer profile contains crucial information, including estimates, completed job records, invoices, communication logs, notes, outstanding balances, and service histories. Additionally, the platform supports card transactions via Stripe and ensures that customer, service, material, and invoice data are synchronized with QuickBooks Online, leading to improved operational efficiency. With shared calendars and readily accessible customer information, both office personnel and field technicians can collaborate effectively, while in-depth job-level cost and profit analysis empowers businesses to track the progress of each project from the initial estimate to the final payment. This comprehensive approach not only simplifies daily operations but also fosters informed decision-making for upcoming projects, ultimately enhancing the overall performance of plumbing companies. Furthermore, the user-friendly interface ensures that even those with minimal technical knowledge can navigate the system with ease, making it an invaluable resource for businesses aiming to grow and adapt in a competitive market.

Media

Media

Integrations Supported

QuickBooks Online
Xero

Integrations Supported

QuickBooks Online
Stripe

API Availability

API Availability

Pricing Information

R349/user/month
The Standard plan costs R349 per user per month, excluding VAT, for up to 20 users. Custom pricing is available for larger teams. A 14-day free trial is available.
Free Trial Offered?

Pricing Information

$99/month
Starting at $99/month ($89/month billed annually), Plumber Service Software gives you unlimited users and access to every feature in one plan. Manage plumbing jobs, scheduling, estimates, invoicing, CRM, live supplier pricing, SMS, and QuickBooks integration without per-technician fees or hidden add-ons. Try all features free for 14 days with no credit card required.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

ServCraft Africa

Date Founded

2016

Company Location

South Africa

Company Website

www.servcraft.co.za

Company Facts

Organization Name

Wise Workman

Date Founded

2026

Company Location

United States

Company Website

plumberservicesoftware.com

Categories and Features

Categories and Features

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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