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What is ServMate?

ServMate is a cutting-edge software solution that caters specifically to field service management and CMMS for engineering-focused service teams in Australia, such as instrument technicians, calibration labs, industrial maintenance firms, and field service engineers. This all-encompassing platform offers various features including intuitive drag-and-drop job scheduling, automated preventive maintenance tasks, inventory management for both vehicle stock and warehouses, comprehensive asset and device oversight complete with service histories, and the capability to generate purchase orders directly from the field. What sets ServMate apart are its distinctive features: a specialized calibration compliance module that tracks intervals, due dates, organizes certificates, and maintains audit-ready records—functionality that is often missing from conventional FSM platforms—and the ServMate Buyer’s Network, which links customers to industrial spare parts at discounts ranging from 20-30% off the list price, even for hard-to-find and obsolete items. Furthermore, it adopts a flexible pricing structure starting at A$69 per user monthly, requiring no long-term commitments and ensuring a seamless user experience supported by local assistance. With its strong Australian foundation and dedicated customer support, ServMate is exceptionally well-suited to fulfill the unique demands of its users within the field service sector, ultimately enhancing operational efficiency and service delivery.

What is Aftersale?

AfterSale is a powerful CRM tool specifically designed for managing field services, with a strong emphasis on streamlining the administration of Annual Maintenance Contracts (AMCs), deploying technicians, and overseeing spare parts inventory. It boasts features that allow for real-time tracking of service requests, efficient scheduling and dispatching of technicians, alongside effortless management of spare parts stock. Aimed at enhancing operational productivity and increasing customer satisfaction, this platform provides teams with essential resources to facilitate seamless collaboration between field service operations and administrative tasks. By integrating service-related data, AfterSale enables companies to evaluate performance indicators, ensure timely service provision, and maintain accurate records of customer interactions as well as equipment maintenance logs. The system also includes tools for monitoring contract details, renewal dates, and service histories, which are crucial for delivering timely support and ensuring client satisfaction. Moreover, AfterSale simplifies inventory management, aiding businesses in effectively tracking and managing spare parts. This all-encompassing strategy not only improves service delivery but also promotes a more structured workflow throughout every operational level, ensuring that businesses can respond swiftly to client needs. Ultimately, AfterSale stands out as an indispensable asset for organizations looking to optimize their field service management processes.

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$69 AUD/month/user

Pricing Information

$58.94 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

ServMate

Date Founded

2026

Company Location

Australia

Company Website

www.servmate.com.au

Company Facts

Organization Name

Aftersale

Company Website

aftersale.one/

Categories and Features

CMMS

Not specified

Categories and Features

After-Sales Service

Not specified

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