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What is ServMate?

ServMate is a cutting-edge software solution that caters specifically to field service management and CMMS for engineering-focused service teams in Australia, such as instrument technicians, calibration labs, industrial maintenance firms, and field service engineers. This all-encompassing platform offers various features including intuitive drag-and-drop job scheduling, automated preventive maintenance tasks, inventory management for both vehicle stock and warehouses, comprehensive asset and device oversight complete with service histories, and the capability to generate purchase orders directly from the field. What sets ServMate apart are its distinctive features: a specialized calibration compliance module that tracks intervals, due dates, organizes certificates, and maintains audit-ready records—functionality that is often missing from conventional FSM platforms—and the ServMate Buyer’s Network, which links customers to industrial spare parts at discounts ranging from 20-30% off the list price, even for hard-to-find and obsolete items. Furthermore, it adopts a flexible pricing structure starting at A$69 per user monthly, requiring no long-term commitments and ensuring a seamless user experience supported by local assistance. With its strong Australian foundation and dedicated customer support, ServMate is exceptionally well-suited to fulfill the unique demands of its users within the field service sector, ultimately enhancing operational efficiency and service delivery.

What is Bravio?

Bravio provides a cloud-based platform designed specifically for the Computerized Maintenance Management System (CMMS) and field service operations of independent biomedical service providers, including third-party repair shops and hospital HTM departments. This comprehensive software incorporates a variety of features such as asset management, detailed customer and facility records, tracking of service requests, management of work orders, scheduling for preventive maintenance, inspection protocols, technician dispatching, and control of parts inventory. Technicians working in the field can leverage the mobile application to access job histories and asset information, conduct inspections, record readings and photographs, collect customer signatures, and operate offline until they can synchronize their data. The system generates signed service reports complete with audit trails and allows customers to log in through a portal to monitor their service records and current statuses. Moreover, repair shops can streamline their operations by managing estimates, invoices, and payments while integrating their financial processes with QuickBooks Online or Xero. Although Bravio supports the management of biomedical documentation, it does not provide certification for organizations nor guarantee compliance with regulatory requirements. Additionally, its advanced features significantly boost operational efficiency and facilitate improved oversight of biomedical service operations, ultimately contributing to enhanced productivity and service quality.

Media

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Media

No images available

Integrations Supported

Integrations Supported

ChatGPT
Claude
Model Context Protocol (MCP)
QuickBooks Online
Xero

API Availability

API Availability

Has API

Pricing Information

$69 AUD/month/user

Pricing Information

Subscription plans are flat and sized to each service shop rather than charged per user. There are no implementation fees; initial workspace setup and data migration are included at no charge.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServMate

Date Founded

2026

Company Location

Australia

Company Website

www.servmate.com.au

Company Facts

Organization Name

Bravio

Date Founded

2020

Company Location

United States

Company Website

hellobravio.com

Categories and Features

CMMS

Not specified

Categories and Features

CMMS

Not specified

Equipment Maintenance

Not specified

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