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What is ServMate?

ServMate is a cutting-edge software solution that caters specifically to field service management and CMMS for engineering-focused service teams in Australia, such as instrument technicians, calibration labs, industrial maintenance firms, and field service engineers. This all-encompassing platform offers various features including intuitive drag-and-drop job scheduling, automated preventive maintenance tasks, inventory management for both vehicle stock and warehouses, comprehensive asset and device oversight complete with service histories, and the capability to generate purchase orders directly from the field. What sets ServMate apart are its distinctive features: a specialized calibration compliance module that tracks intervals, due dates, organizes certificates, and maintains audit-ready records—functionality that is often missing from conventional FSM platforms—and the ServMate Buyer’s Network, which links customers to industrial spare parts at discounts ranging from 20-30% off the list price, even for hard-to-find and obsolete items. Furthermore, it adopts a flexible pricing structure starting at A$69 per user monthly, requiring no long-term commitments and ensuring a seamless user experience supported by local assistance. With its strong Australian foundation and dedicated customer support, ServMate is exceptionally well-suited to fulfill the unique demands of its users within the field service sector, ultimately enhancing operational efficiency and service delivery.

What is FieldEx?

FieldEx offers a cutting-edge, cloud-based platform aimed at optimizing field service management and computerized maintenance management for businesses that require efficient task coordination across different locations. The solution allows teams to effectively organize both preventive and emergency tasks, assign technicians, create work orders, carry out inspections, and keep track of equipment, assets, parts, and progress of jobs. Field personnel can easily access their tasks through mobile applications, enabling them to provide real-time updates on their work and document service information from the field. Managers gain the advantage of being able to strategically allocate resources and maintain detailed service records across various sites, ensuring a well-organized operation. This adaptable system accommodates a variety of functions such as facilities maintenance, HVAC and commercial equipment repairs, industrial maintenance, equipment installation, and multi-trade field services. By bridging the gap between office planning and on-site implementation, FieldEx utilizes customizable workflows that are suited to different job types, helping organizations to move away from paper documentation and chaotic record-keeping towards a streamlined operational framework. This integration not only promotes effective communication but also significantly boosts productivity for field teams, ultimately leading to improved service delivery and customer satisfaction. Moreover, the comprehensive insights provided by the platform enable organizations to make data-driven decisions that further enhance their operational efficiency.

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Integrations Supported

Integrations Supported

Calendly
Google Calendar
Microsoft 365
Microsoft Power BI
Xero

API Availability

API Availability

Has API

Pricing Information

$69 AUD/month/user

Pricing Information

$10/user/month
Growth costs $10/user/month with annual billing or $15/user/month with monthly billing. Pro costs $55/user/month with annual billing or $65/user/month with monthly billing. Enterprise costs $85/user/month with annual billing only. Qualifying NGOs may receive Pro at no cost. All plans include a 14-day free trial with no credit card required; setup and onboarding are free.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

ServMate

Date Founded

2026

Company Location

Australia

Company Website

www.servmate.com.au

Company Facts

Organization Name

Fieldex Pte. Ltd.

Date Founded

2018

Company Location

Singapore

Company Website

www.fieldex.com

Categories and Features

CMMS

Not specified

Categories and Features

CMMS

Not specified

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