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What is Service Fusion?

Service Fusion is an intuitive and robust mobile software designed for field service management, enabling businesses to efficiently create, schedule, assign, and monitor jobs in under a minute. This versatile tool caters to a variety of industries, such as IT, HVAC, plumbing, and electrical services, allowing users to manage work orders, dispatching, scheduling, and invoicing seamlessly. Furthermore, Service Fusion stands out as a budget-friendly solution, as it does not impose user fees or long-term contracts, making it accessible for businesses of all sizes. With its user-friendly interface, it simplifies complex tasks and enhances overall productivity.

What is FSM Grid?

FSM Grid's AI-powered solutions can enhance your inventory management, routing, and scheduling capabilities. Our Field Service Management Software ensures a smooth connection between your on-field teams and administrative operations. Additionally, it provides seamless integration with existing legacy systems, whether hosted in the cloud or on-premises. Utilizing advanced technology, including IoT devices and predictive analytics, FSM Grid can proactively schedule technicians and necessary equipment ahead of potential issues. This platform empowers you to boost operational efficiency, streamline procedures, and elevate your overall service management experience. You can effortlessly integrate your ERPs, CRMs, and accounting platforms. Furthermore, FSM Grid supports objective-driven resource distribution, efficient dispatching, and simplified task completion. With real-time optimization features, you can swiftly adapt to unforeseen business shifts and urgent orders, allowing for the effective reallocation of mobile resources when needed. Ultimately, this adaptability not only enhances productivity but also ensures customer satisfaction by meeting their needs promptly.

Media

Media

Integrations Supported

Asset Integrity Hub (AIH)
Axis LMS
Broadly
Google Calendar
Microsoft Outlook
Nexa
QuickBooks Online
QuickBooks Online Advanced
RealWork
Sameday
Upper
XAPP AI
pulseM

Integrations Supported

Asset Integrity Hub (AIH)
Axis LMS
Broadly
Google Calendar
Microsoft Outlook
Nexa
QuickBooks Online
QuickBooks Online Advanced
RealWork
Sameday
Upper
XAPP AI
pulseM

API Availability

Has API

API Availability

Has API

Pricing Information

$99.00/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Service Fusion

Date Founded

2013

Company Location

United States

Company Website

www.servicefusion.com

Company Facts

Organization Name

FSM Global

Company Location

United Arab Emirates

Company Website

www.fsmglobal.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Locksmith

Billing & Invoicing
CRM
Dispatch Management
GPS Tracking
Inventory Management
Mobile Access
Payment Processing
Scheduling
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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