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What is Service Geeni?

Service Geeni is an asset-centric service management solution designed to overcome the constraints of traditional platforms that focus on jobs rather than the assets themselves. Asset-heavy organisations responsible for industrial machinery, vehicle fleets, and critical infrastructure use Service Geeni’s asset-first SaaS platform to bring engineers, assets, and operational data together in one connected environment. By organising service activity, parts usage, and maintenance history around each asset, the platform delivers clear, end-to-end visibility. Engineers are empowered with the information, schedules, and tools required to resolve issues first time. Automated and optimised service workflows reduce manual administration while improving overall efficiency. Live operational insights help anticipate failures, minimise downtime, and enhance asset performance. Built for complex, high-value service operations, Service Geeni integrates easily with existing systems, offering a unified view of service management from planned maintenance through to reactive work.

What is FactoryTalk AssetCentre?

Let go of past complications and welcome a future devoid of unexpected interruptions and the uncertainty that often accompanies them. FactoryTalk® AssetCentre functions as a holistic solution for securing, managing, version controlling, tracking, and reporting on automation assets throughout your facility. This powerful tool requires very little additional management oversight or extra effort from employees. By adopting FactoryTalk AssetCentre, you can significantly improve uptime, increase productivity, ensure superior quality, enhance employee safety, and uphold regulatory standards. Have you ever imagined yourself as a superhero? You can and should, since managing and protecting your automation assets is a challenging endeavor, and FactoryTalk AssetCentre stands as your partner in this important mission. Discover how this software can become your key source of empowerment. The shift toward subscription-based software is gaining momentum across commercial and industrial landscapes, and this evolution is unlikely to slow down, making it crucial to embrace these changes. By integrating such advancements, your business can secure the competitive advantage it requires to thrive in a rapidly evolving market. The future is bright for those who adapt and innovate, ensuring that they are not left behind.

Media

Media

Integrations Supported

FactoryTalk
FactoryTalk Optix
Jitterbit
LLumin
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Oracle Cloud Infrastructure
QuickBooks Online
SAP Cloud Platform
SYSPRO ERP
Sage 100
Salesforce
Xero
Zoho CRM
iplicit

Integrations Supported

FactoryTalk
FactoryTalk Optix
Jitterbit
LLumin
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Oracle Cloud Infrastructure
QuickBooks Online
SAP Cloud Platform
SYSPRO ERP
Sage 100
Salesforce
Xero
Zoho CRM
iplicit

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Service Geeni

Date Founded

1986

Company Location

United Kingdom

Company Website

servicegeeni.com

Company Facts

Organization Name

Rockwell Automation

Date Founded

1903

Company Location

United States

Company Website

www.rockwellautomation.com/en-us/products/software/factorytalk/maintenancesuite/assetcentre.html

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Manufacturing

Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

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