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What is Service Master?

Presenting an efficient and accessible service management platform that adeptly manages customers, leads, estimates, work orders, inventory, and accounts. Specifically designed for businesses focused on service, Service Master emerges as the premier solution for those requiring a detailed and all-encompassing management tool, ensuring effortless navigation and advanced features that meet the needs of even the most intricate service providers. The best part is that it is entirely free of charge! With no concealed costs, you can have it operational in merely five minutes, equipping your business with a formidable management resource. Service Master aims to eradicate the tedious manual paperwork commonly associated with service-oriented companies. It enables you to monitor everything from the first customer contact to the completion of invoicing and payment collection, while also seamlessly integrating with your accounting software to improve your service delivery efficiency. Furthermore, this makes Service Master not only a helpful tool but also a vital ally in optimizing your operational processes. By prioritizing user experience and functionality, it empowers your team to focus on what truly matters—providing exceptional service to your clients.

What is IssuTrax?

Enhancing the experiences of guests, increasing staff productivity, improving communication, and driving revenue growth are key objectives for the hospitality industry. A comprehensive and intuitive collection of web and mobile tools designed for facility maintenance and service automation caters specifically to hotels, cruise ships, resorts, and property management, all with the goal of enriching their environments, safeguarding their assets, and optimizing maintenance while elevating guest service standards. IssuTrax™ acts as a flexible software solution for tracking issues and managing maintenance, which promotes efficiency, collaboration, and accountability by providing users with vital tools and systems essential for outstanding customer support. By integrating personnel, locations, and resources into a cohesive system, IssuTrax facilitates real-time collaboration and creates a robust framework for generating, tracking, and overseeing guest service requests, maintenance tasks, safety issues, and vendor work, all in one streamlined platform. This forward-thinking strategy not only simplifies operational processes but also guarantees that every detail of guest satisfaction is carefully managed and enhanced. Additionally, the system’s capability to adapt to varying operational needs makes it an invaluable asset for those in the hospitality sector.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$59.00/one-time

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows

Supported Platforms

Android
Windows

Customer Service / Support

Not specified

Customer Service / Support

24 Hour Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Service Master Software

Company Website

www.servicemastersoftware.com

Company Facts

Organization Name

OnboarD Software

Date Founded

2000

Company Location

United States

Company Website

www.onbts.com

Categories and Features

Work Order

Customer Database

Categories and Features

Complaint Management

Case Management
Complaint Classification
Customer Complaint Tracking
Feedback Management
Issue Tracking
Quality Assurance Management
Routing

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Scheduling
Recurring Issues
Task Management

Work Order

Dispatch Management
Job Management
Recurring Appointments
Routing
Scheduling
Task Management

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