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What is Service Order Manager?

The platform provides comprehensive mobile capabilities across a variety of devices including iPhone, iPad, BlackBerry, Windows Mobile, and Android, empowering businesses to achieve greater efficiency and profitability through detailed service agreements, usage analytics, subcontractor management, equipment tracking, serialization, customized reporting, and optimized purchasing and sales order processes, among other functionalities. It also incorporates robust scheduling, work orders, and dispatch solutions specifically tailored for HVAC, plumbing, electrical, and other service-focused sectors, effectively facilitating visit scheduling, quotations, invoicing, billing, and team collaboration. aimInsight Consulting Inc. is proud to be recognized as a Technisoft Registered Business Partner, which allows them to sell, implement, and support the entire range of applications found in the Technisoft Service Manager suite. With a history spanning over 25 years, the Technisoft Service Manager has established itself as an indispensable maintenance solution that has reliably served the equipment maintenance and service sectors, continually evolving to meet the changing demands of its users. This impressive array of features, combined with dedicated support, makes it an essential tool for businesses looking to improve operational efficiency and enhance service delivery, ultimately positioning them for long-term success in their respective industries.

What is Electron Apps?

Electron Apps offers a robust software solution for field service management specifically designed for the HVAC and plumbing industries. By merging various functionalities such as office dispatching, scheduling, customer and equipment oversight, estimates, invoicing, maintenance agreements, and a mobile application for technicians, it enhances the efficiency of the entire service workflow. Dispatchers can skillfully assign jobs by taking into account appointment preferences, the skills of technicians, job progress, and previous performance data; the scheduling tool also allows for the management of recurring maintenance appointments, travel durations, and the availability of the workforce. Technicians gain the advantage of accessing job details, recording notes and images, updating job status, and working offline until they reconnect to upload their data. The invoicing system supports various billing methods, including flat-rate and time-and-material options, while also managing deposits and enabling the creation of exportable invoices suitable for accounting needs. Designed with small to medium-sized trade businesses in mind, this software offers flexible plans that can accommodate different team sizes and multiple locations. Furthermore, its intuitive interface ensures that both dispatchers and technicians can easily manage their responsibilities without confusion. As a result, Electron Apps significantly boosts productivity and service quality within the industry.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$40.00/month/user
Free Trial Offered?

Pricing Information

$89/month
Shop is $89/month billed annually (up to 8 people) or $109/month month-to-month. Route is $229/month billed annually (up to 20 people) or $269/month month-to-month. Multi-shop pricing is custom for multiple locations or more than 20 people. Annual billing is prepaid; the vendor says it is not a contract.

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

aimINSIGHT Solutions

Date Founded

1988

Company Location

United States

Company Website

www.serviceordermanager.com

Company Facts

Organization Name

Electron Apps

Date Founded

2011

Company Location

United States

Company Website

electronapps.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Scheduling
Service History Tracking
Time Clock
Work Order Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

HVAC

Not specified

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