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What is Service Pro Stream?

Service Pro Stream is an all-encompassing software tool tailored for managing field services across various sectors, including appliance repair, HVAC, and plumbing. It seamlessly unifies multiple features such as online booking, scheduling, dispatching, and customer communication within a single platform for user convenience. The customer booking experience leverages a conversational interface that gathers essential information about the appliance, such as its make, model, and the specific issue encountered. Additionally, customers can conveniently capture a photo of the dataplate, allowing the software to extract crucial model and serial numbers, enabling technicians to pre-order any necessary parts before they arrive on-site. The dispatching system is designed to function according to customizable rules established by the user for each technician, incorporating factors such as maximum distance from the base, minimum gaps between jobs, and the distance allowed for initial and final calls from the starting point. This intelligent engine guarantees adherence to these criteria when creating available time slots for appointments, optimizing efficiency. Technicians enjoy the flexibility of accessing the platform via any mobile browser, and they can easily add the portal to their home screens without the need to download an app from an app store. They can view customer notes, access images, retrieve model numbers, and even search for parts while documenting their work on-site, which greatly enhances both efficiency and communication throughout the service process. Overall, Service Pro Stream significantly improves operational workflows, establishing itself as an essential resource for service professionals, and ultimately leads to a higher level of customer satisfaction.

What is Electron Apps?

Electron Apps offers a robust software solution for field service management specifically designed for the HVAC and plumbing industries. By merging various functionalities such as office dispatching, scheduling, customer and equipment oversight, estimates, invoicing, maintenance agreements, and a mobile application for technicians, it enhances the efficiency of the entire service workflow. Dispatchers can skillfully assign jobs by taking into account appointment preferences, the skills of technicians, job progress, and previous performance data; the scheduling tool also allows for the management of recurring maintenance appointments, travel durations, and the availability of the workforce. Technicians gain the advantage of accessing job details, recording notes and images, updating job status, and working offline until they reconnect to upload their data. The invoicing system supports various billing methods, including flat-rate and time-and-material options, while also managing deposits and enabling the creation of exportable invoices suitable for accounting needs. Designed with small to medium-sized trade businesses in mind, this software offers flexible plans that can accommodate different team sizes and multiple locations. Furthermore, its intuitive interface ensures that both dispatchers and technicians can easily manage their responsibilities without confusion. As a result, Electron Apps significantly boosts productivity and service quality within the industry.

Media

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Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$45 per month
Free Trial Offered?

Pricing Information

$89/month
Shop is $89/month billed annually (up to 8 people) or $109/month month-to-month. Route is $229/month billed annually (up to 20 people) or $269/month month-to-month. Multi-shop pricing is custom for multiple locations or more than 20 people. Annual billing is prepaid; the vendor says it is not a contract.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Service Pro Stream, LLC

Date Founded

2026

Company Location

United States

Company Website

serviceprostream.com

Company Facts

Organization Name

Electron Apps

Date Founded

2011

Company Location

United States

Company Website

electronapps.com

Categories and Features

Categories and Features

HVAC

Not specified

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