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What is Service Pro Stream?

Service Pro Stream is an all-encompassing software tool tailored for managing field services across various sectors, including appliance repair, HVAC, and plumbing. It seamlessly unifies multiple features such as online booking, scheduling, dispatching, and customer communication within a single platform for user convenience. The customer booking experience leverages a conversational interface that gathers essential information about the appliance, such as its make, model, and the specific issue encountered. Additionally, customers can conveniently capture a photo of the dataplate, allowing the software to extract crucial model and serial numbers, enabling technicians to pre-order any necessary parts before they arrive on-site. The dispatching system is designed to function according to customizable rules established by the user for each technician, incorporating factors such as maximum distance from the base, minimum gaps between jobs, and the distance allowed for initial and final calls from the starting point. This intelligent engine guarantees adherence to these criteria when creating available time slots for appointments, optimizing efficiency. Technicians enjoy the flexibility of accessing the platform via any mobile browser, and they can easily add the portal to their home screens without the need to download an app from an app store. They can view customer notes, access images, retrieve model numbers, and even search for parts while documenting their work on-site, which greatly enhances both efficiency and communication throughout the service process. Overall, Service Pro Stream significantly improves operational workflows, establishing itself as an essential resource for service professionals, and ultimately leads to a higher level of customer satisfaction.

What is Kepla-FSM?

Kepla-FSM is a tailored software solution aimed at field service management, enabling equipment service teams to streamline their operations with a focus on individual machines. Each machine is equipped with an extensive record that encompasses details like make, model, serial number, warranty information, owner data, and its current location, as well as a service history that monitors the equipment's movement between various sites and owners. This software is packed with numerous features, including scheduling and dispatching, customer mapping, management of service contracts, preventive maintenance planning, quoting, service reporting, customer signatures, and invoicing options. Moreover, technicians benefit from an Android app that allows them to access these capabilities while on the move. The software's equipment-focused workflow is especially advantageous for sectors such as HVAC and refrigeration services, lab and medical equipment maintenance, industrial equipment repair, and appliance repair. Kepla-FSM also offers adaptable flat monthly subscription plans, which range from Solo to Enterprise, ensuring that every feature is accessible across all tiers without any setup fees or hidden costs. This user-friendly pricing strategy empowers businesses, regardless of their size, to efficiently oversee their service operations without the concern of rising expenses. By prioritizing clarity and accessibility, Kepla-FSM positions itself as a valuable resource in the field service management landscape.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$45 per month
Free Trial Offered?

Pricing Information

$89/month
Flat monthly plans start at $89 per month. Plans range from Solo to Enterprise; every feature is included on every plan, with no setup fees or add-ons.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Service Pro Stream, LLC

Date Founded

2026

Company Location

United States

Company Website

serviceprostream.com

Company Facts

Organization Name

KeplaCloud

Date Founded

2026

Company Location

United States

Company Website

keplacloud.com/kepla-fsm

Categories and Features

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Work Order Management

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