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What is ServiceAdminPro?

Enhance your service-driven enterprise by leveraging cloud-based solutions specifically designed to cater to your unique needs. This approach ensures that your clients enjoy unparalleled service consistently while you efficiently oversee your growing workforce. Relying solely on administrative functions will not set your business apart from the competition. With ServiceAdminPro, you can reclaim a significant portion of your day, allowing you to focus on the elements that truly differentiate your business. The burden of juggling paperwork, spreadsheets, and communication platforms for job updates can be daunting. ServiceAdminPro offers a holistic solution for seamlessly tracking jobs from initial quotes through to invoicing, all accessible from any location. Our specialized web and mobile applications are designed to boost your job management capabilities. Keep a pulse on your business operations with real-time updates displayed on your dashboard, where you can track engineer performance, company activities, and gain valuable insights for improved outcomes. Equip your engineers with the essential tools to understand their assignments, clarify their tasks, and communicate effectively with the office, empowering them to provide outstanding service on-site. By refining these processes, you can greatly enhance both productivity and customer satisfaction, ultimately leading to a more successful operation. Additionally, the integration of such technology not only fosters a more organized workflow but also positions your business to adapt to future challenges with ease.

What is SMART Software?

SMART Software provides comprehensive field service management solutions tailored for various industries. By collaborating with your team, we enhance route efficiency and deliver in-depth reporting that aids in the expansion of your service operations. Our industry-leading software support team ensures you receive top-notch assistance, including personalized on-site training to maximize your experience. With our system, you can optimize your business processes while centralizing vital customer data in a single location. Our tools for inventory management, equipment tracking, and time tracking, complemented by robust reporting features, are designed to boost your profitability. You can also efficiently manage all elements related to service issues, such as ticketing, technician assignments, inventory oversight, and vehicle upkeep. Unlike standard ATM software or processors, we have a unique approach to forecasting vault cash, making ATM SMART a favored option for clients who typically return 20% of their vault cash. Additionally, SMART includes a powerful, integrated CRM solution to help you effectively nurture relationships with customers, vendors, sales leads, and other key business contacts, ensuring you maintain a competitive edge in your market. This multifaceted approach empowers businesses to operate more efficiently while fostering growth.

Media

Media

Integrations Supported

Integrations Supported

Meetrics

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$74.99
$19 for next 10 users
$15 for next 10 users
$10 per user after that

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Orthinc

Date Founded

2014

Company Location

United Kingdom

Company Website

serviceadminpro.com

Company Facts

Organization Name

SMART

Date Founded

1998

Company Location

United States

Company Website

www.smart.software

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Service History Tracking
Time Clock
Work Order Management

Categories and Features

Asset Tracking

Not specified

Compliance

Archiving & Retention
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
Incident Management
Workflow / Process Automation

Contact Management

Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Shared Contacts

Contract Management

Not specified

Employee Monitoring

Productivity Analysis
Time Tracking

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Help Desk

Alerts / Escalation
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management

Inventory Control

Allocation
Barcoding
Cost Tracking
Item Management
Order Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reporting/Analytics
Supplier Management
Warehouse Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Nurturing
Pipeline Management

Portal

Not specified

Route Planning

Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Territory Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Mileage Tracking
Routing
Scheduling
Vehicle Tracking

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