Top SMART Software Alternatives

CXT Software is transforming delivery logistics with an autonomous, intelligent, and trusted TMS platform. Built for courier and last-mile delivery providers, our platform automates dispatching, optimizes routes, and secures every delivery with verifiable proof and chain-of-custody capabilities. We help logistics companies across healthcare, retail, distribution, and high-compliance industries scale efficiently while improving customer service. Our complete suite includes advanced operations tools, a driver-focused app, and a configurable client portal — all designed to simplify delivery management while enabling your team to focus on growth. CXT Software seamlessly integrates with your business, connecting with warehouse management systems, accounting software, CRMs, and third-party shipper systems to create a unified workflow. Extensive customization options ensure the platform adapts to your business needs, not the other way around. With 25+ years of experience supporting mission-critical deliveries across North America, we are leading the industry’s shift toward AI-powered, autonomous TMS technology. Discover how CXT Software can streamline and elevate your logistics operations. Schedule your no-pressure demo today.

Odoo is a highly customizable and open-source software solution that features a wide array of professionally crafted business applications. With its user-friendly database, Odoo addresses various business requirements, encompassing areas such as CRM, Sales, Projects, Manufacturing, Inventory, and Accounting. This versatile software is suitable for businesses of all sizes and budgets, making it an ideal choice for diverse company needs. The cohesive design of Odoo enhances operational efficiency and helps businesses save valuable time. Each module is designed to work harmoniously, providing a fluid experience as users navigate from one application to another. Automation capabilities allow users to streamline numerous tasks that would typically require manual entry across various systems. Odoo fosters collaboration among team members by consolidating all critical business functions onto a single platform, which ultimately enhances productivity and organization within the company. Furthermore, its adaptability ensures that businesses can continually evolve and tailor the system to their changing requirements.

ServiceDesk Plus Cloud stands out as a premier online service desk software, designed for ease of use and powered by ManageEngine, the IT segment of Zoho. This SaaS solution enables organizations to deliver exceptional support services to their customers. With over 100,000 IT service desks globally leveraging this cloud-based ticketing platform, it streamlines the process of tracking and managing IT tickets, facilitating faster issue resolution and enhancing user satisfaction. Featuring ready-to-use ITIL workflows, the software allows for comprehensive management of the entire lifecycle associated with IT issues, problems, and projects. Users can establish support SLAs, define escalation procedures, and maintain compliance with organizational standards. Additionally, it automates the distribution, categorization, and classification of tickets, adhering to pre-established business rules. Timely notifications and alerts can be configured to promote prompt ticket resolution. By empowering users with greater control and minimizing the need for in-person visits, the platform includes a service catalog and self-service portal, enabling users to create and track their own tickets while also searching for potential solutions. This user-centric approach not only optimizes service delivery but also fosters an environment of self-sufficiency.

WinMan ERP software serves as a robust and scalable solution specifically designed for manufacturers and distributors. By offering real-time insights, it boosts productivity, profitability, and efficiency, while also minimizing waste and removing redundant tasks. This software is crafted to meet the intricate needs of businesses involved in manufacturing and distribution, allowing it to adjust to evolving situations and foster growth. As the creators of our ERP solutions, we emphasize both efficiency and adaptability, empowering users to make well-informed decisions and achieve operational tranquility. Through its comprehensive features, WinMan not only streamlines processes but also helps businesses navigate the complexities of their industries with greater ease.

Dispatch Science streamlines and enhances every aspect of your delivery process. Functioning as a Transport Management System, it automates, optimizes, and oversees all necessary operations for delivery businesses to thrive. The platform facilitates order booking and customer relationship management through a self-service portal, alongside features like pricing, real-time tracking with predictive estimated times of arrival, returns management, proof of delivery, barcode scanning, billing, and driver administration, all supported by an intuitive mobile app for iOS and Android. Additionally, it excels as a route management tool, adeptly handling scheduled route oversight that seamlessly integrates with numerous on-demand and planned routes. The robust API further enables automation to extend to various third-party applications, including accounting software, eCommerce platforms, and additional logistics services. This versatile solution caters to a diverse array of industries where delivery services are essential, including sectors such as courier and parcel delivery, eCommerce last-mile logistics, manufacturing distribution, third-party logistics (3PL), food and beverage distribution for restaurants, as well as medical, hospital, and pharmaceutical deliveries, and finally, retail last-mile distribution. By harnessing the power of Dispatch Science, businesses can not only improve efficiency but also enhance customer satisfaction through timely and reliable deliveries.

We handle everything from user experience to platforms and edge devices, allowing you to concentrate on what truly counts. The CalAmp Telematics Cloud offers a dependable and secure platform designed to meet all your telematics needs. Our telematics solutions can be customized to fit your specific processes and can easily integrate with your existing systems. Whether you require tailored applications or wish to utilize the robust CalAmp Telematics Platform, we have the flexibility to support you. Our offerings can be relied upon to enhance your operations, covering everything from applications to platforms and edge devices. With integrated autoscaling features, you have the ability to adjust the availability level to align with your business's demands. Your telematics data plays a crucial role in the efficiency of your systems. Moreover, CalAmp's enterprise-grade software is trusted globally and is capable of scaling to fulfill all your requirements effectively. By choosing CalAmp, you ensure that your telematics infrastructure is not only robust but also adaptable to future growth.

If you're seeking a straightforward IT service desk solution, Freshservice stands out as an excellent option. This user-friendly ITIL service desk offered by Freshworks enables organizations to modernize their IT operations and other business processes without the burden of complexity or excessive costs. Freshservice encompasses all the essential tools teams require to efficiently manage proactive IT services, featuring capabilities such as asset management, ticketing, configuration management, and improved impact analysis, along with powerful incident management features. By adopting Freshservice, businesses can streamline their IT service delivery and enhance overall productivity.

Canfigure is an adaptable software platform designed to automate various business processes and workflows efficiently. Its pre-designed modules encompass Asset Management, Computerized Maintenance Management System (CMMS), Configuration Management Database (CMDB), Service Desk, Change Management, Equipment Management, and Test Validation, allowing for a flexible combination of modules tailored to meet specific organizational needs. Our expertise lies in transitioning businesses from reliance on Excel spreadsheets or outdated legacy systems for managing essential data to a unified, user-friendly, and economical solution that empowers you to take charge of your information. Additionally, Canfigure offers distinctive customization features that enable administrators to make system adjustments independently, eliminating the need for vendor assistance and minimizing ongoing costs. This unique capability not only enhances operational efficiency but also fosters a more agile response to changing business requirements.

Vivantio has earned accolades as a leading customer service management software solution available today. Our SaaS service management platform encompasses a variety of customer service functions, including customer support ticketing, help desk operations, service desk management, IT service management, asset oversight, and enterprise service management, all underpinned by established industry standards like ITIL. Additionally, Vivantio offers adaptable licensing solutions tailored to the diverse needs of rapidly expanding businesses worldwide. This flexibility ensures that organizations can find the perfect fit for their requirements.

Combine field service processes with different teams and mobile technology to promptly tackle and prevent issues, always prioritizing the safety of both clients and employees. Boost customer satisfaction through proficient management, ensuring that every task is executed correctly on the first attempt. Address client concerns during the first visit by automatically assigning the most qualified personnel for each job, while providing them with essential information through customer service integration. The flexible features of Field Service Management integrate crucial applications into customizable packages that adapt as your business grows. Break down operational silos, automate workflows, and streamline processes to lower expenses and increase revenue, relieving both customers and staff of unnecessary burdens. Furthermore, enhance dispatch deflection rates and promote teamwork between field service and customer support, connecting these areas to the wider organization for a cohesive operational flow. This strategy not only improves overall efficiency but also cultivates a culture of ongoing advancement across the entire business environment, leading to greater adaptability to future challenges. By embracing these practices, organizations can ensure they remain competitive and responsive in an ever-evolving market.

For over three decades, Nomadia Group has been at the forefront of providing advanced routing and scheduling optimization software tailored for field forces, leading to productivity boosts of as much as 30%. Their innovative software solutions effectively manage the daily operations of over 150,000 mobile workers globally, including technicians, sales representatives, and delivery personnel. At the heart of their offerings is TourSolver, their flagship Routing & Planning Software, which is accessible through a monthly subscription model. Additionally, mobile applications are compatible with both Android and iOS platforms, ensuring convenience for users on the go. Customer support via chat, email, and phone is readily available during Eastern Standard Time hours. By leveraging routing and planning optimization, decision-makers can discover viable, profitable routes while ensuring exceptional customer service and effectively addressing emergency situations such as installations, repairs, maintenance services, sales meetings, and logistics for pickups and deliveries. With a commitment to enhancing productivity, Nomadia proudly guarantees an average increase of at least 20%. Their dedication to innovation continues to shape the future of field operations management.

Routing complications have found a solution with remarkable simplicity. Route4Me efficiently creates routes tailored for your business and delivers them directly to a mobile app equipped with navigation features. This platform is perfect for various applications, including field service, field marketing, territory management, and field sales, as well as any enterprise needing to optimize last-mile delivery. With over 35,000 users, Route4Me stands as the leading routing and optimization software globally, catering to both small businesses and large corporations alike. Its user-friendly interface ensures that even those with minimal technical expertise can take full advantage of its powerful capabilities.

Bringoz is an innovative logistics platform utilizing SaaS that equips both shippers and carriers with a comprehensive delivery infrastructure, enabling them to thrive in the fiercely competitive logistics industry. By optimizing operations, businesses can lower their operational expenses while enhancing efficiency through this adaptable delivery system. The platform ensures a clear return on investment by enabling users to fully utilize their resources, reduce costs, and boost profitability. Leveraging advanced technology, it helps in constructing flexible delivery networks that utilize current assets and collaborate with third-party logistics providers. Focusing on customer satisfaction, Bringoz offers cohesive services that prioritize transparency and accessibility, thereby fostering engagement and loyalty among users. The technology can be seamlessly integrated into existing systems, facilitating a fully operational end-to-end delivery process. Moreover, the platform assists in establishing a distinctive brand identity that sets businesses apart from competitors. Ultimately, Bringoz empowers businesses to navigate the logistics landscape with confidence and efficiency.

Locate2u presents a thorough solution for overseeing your workforce, sharing your precise location with clients, and optimizing your travel routes. Adopting an effective system for managing customer appointments is crucial, prompting the need to move on from traditional spreadsheets, handwritten notes, and whiteboards. Rather than making frequent calls to your team for updates while on the road, allow Locate2u to simplify your processes, conserving both time and resources, which can facilitate business growth. Our extensive range of GPS devices allows you to monitor your vehicles, tools, and even cargo with ease. You can select from our plug-and-play device, a hardwired option, or a convenient battery-operated tracker. Locate2u integrates GPS tracking with route optimization, scheduling management, real-time ETAs, and delivery confirmations into a single platform. Delivering an outstanding experience for your customers is now more accessible than ever. By tracking your team in real-time, you can provide clients with precise arrival information. Moreover, protect your essential assets through our specialized GPS tracking solutions. With Locate2u, your operational efficiency can improve while also enhancing customer satisfaction, creating a win-win situation for your business. Embrace modern technology to transform how you manage your operations.

Effortlessly oversee your fleet with the premier ELD solution on the market, crafted to deliver the most extensive array of features available. Harness accurate and relevant data to boost safety and efficiency throughout your complete fleet operations. Monitor critical elements such as locations, speeds, miles traveled, route selections, waiting times, and a variety of other activities. To alleviate the financial consequences of cargo theft, protect your assets with GPSTab’s cutting-edge Asset Trackers. This ensures that your drivers, vehicles, loads, and essential equipment are secure, significantly reducing costly losses and liabilities. Our Tail Light Trackers, ingeniously designed to integrate seamlessly, are particularly successful in deterring theft. By utilizing a tracker that resembles and operates like a standard tail light, you can greatly diminish the chances of losing a trailer to theft or misplacement. Moreover, with access to truck diagnostics, users can quickly interpret error messages and retrieve vital vehicle information effortlessly. This capability not only empowers fleet managers to make well-informed choices but also helps maintain peak vehicle performance over the long term, ensuring a more efficient fleet operation overall. Ultimately, investing in these solutions allows for streamlined management of your fleet, contributing to a safer and more productive environment.

Efficiently manage your service-oriented business and boost routing efficiencies with top-tier software specifically crafted for service enterprises, which integrates effortlessly with QuickBooks™. This user-friendly software simplifies the initial setup process and is fully compatible with QuickBooks™, ensuring a seamless experience for users. It features a customer portal and an array of powerful mobile solutions that enhance service delivery. With direct integration into QuickBooks™, you can efficiently manage invoicing, monitor employee working hours, oversee bill payments, and more, all while eliminating the hassle of redundant data entry, as it accommodates classes and sales representatives. Additionally, you have the capability to input and finalize tasks and work orders, capture before-and-after job images, and manage customer equipment, including features for signature capture and easy transaction printing or emailing. This specialized tool not only tracks customer profitability but also fosters better communication among team members and refines route management. By optimizing routes based on technician, day, and geographical area, you can access comprehensive details for each stop, utilize maps for service calls during transit, and create route maps that enhance stop order efficiency, ultimately leading to a more streamlined and productive service process. Furthermore, the software includes analytics tools that offer insights to help you pinpoint trends and identify areas for growth within your business, ensuring continuous improvement in your operations. By leveraging these advanced features, you can expect a significant increase in both operational effectiveness and customer satisfaction.

Alloy Navigator is a comprehensive solution for IT Service and Asset Management that offers innovative answers to your toughest IT challenges. With its robust workflow automation capabilities, Navigator seamlessly establishes significant connections between the essential data points. This platform encompasses a wide range of IT fields, such as Inventory Management, Knowledge Base Management, Help Desk support, and adheres to ITIL standards for Change and Configuration Management. It proves to be the perfect choice for businesses of all sizes seeking to enhance their operational efficiency, ensuring that they can streamline their processes effectively. Additionally, the user-friendly interface of Alloy Navigator allows teams to adapt quickly and optimize their workflows, ultimately leading to improved service delivery and customer satisfaction.

Our vehicle tracking software provides crucial insights through a user-friendly interface, supporting both large fleets and the transport of goods over long distances, thereby ensuring seamless operations. With our advanced fleet management software, you can monitor your entire fleet in real-time. It includes GPS tracking for all types of assets, along with a drone view feature that enhances overall visibility, while also enabling you to track fuel usage and oversee maintenance records to maintain a thorough understanding of your resources. Improve compliance and streamline dispatch processes with integrated workflows designed to boost efficiency. Utilize our Drone View feature for real-time fleet tracking and leverage geofencing tools to evaluate vehicle performance within specific zones. Whether you're stationed at your desk or on the move, our system ensures you remain connected to your fleet. By enhancing team productivity and providing timely updates to customers, you can ensure that everyone stays aligned with your operations. This comprehensive strategy not only leads to more informed decision-making but also optimizes resource allocation, propelling your business toward success. Moreover, the user-friendly design encourages quick adaptation, making it accessible for all team members, regardless of their technical expertise.

Wise Systems offers innovative autonomous routing and dispatching software designed to enhance customer service and optimize fleet efficiency for drivers and fleet managers alike, effectively addressing various challenges they encounter. Experience the benefits firsthand by requesting a complimentary demo today.

NextBillion.ai delivers AI-powered mapping and routing solutions designed to tackle complex logistics challenges in real time. We provide a dynamic, API-first platform that enables businesses to optimize routes and streamline operations across various industries. The platform addresses critical logistics pain points by offering customizable routing systems that adapt to real-world conditions as they change. Unlike traditional routing solutions, NextBillion.ai's technology responds dynamically to on-the-ground variables, helping businesses achieve operational efficiency at scale. NextBillion.ai serves companies looking to enhance their logistics operations through advanced location technology. The platform's flexible architecture allows businesses to integrate sophisticated route optimization capabilities directly into their existing systems, making enterprise-grade routing accessible to organizations of all sizes.

Consolidate various services and applications into one cohesive ecosystem with Bitrix24: Unlock essential tools for your business. You will find features such as the Activity Stream, Group Chat, Calendars, Workgroups, and a multitude of collaboration resources at your fingertips. Bitrix24 ensures that your projects are not only planned but also executed punctually and efficiently. It is accessible both online and on-premise, with the added bonus of open-source code visibility. Whether you have a large workforce or a small team, it offers effective task management along with time tracking, templates, reminders, reporting, and task dependencies. As the world's most widely used free CRM, with an impressive user base of 12 million and counting, it provides real-time support tools that enhance customer satisfaction and encourage repeat business. Furthermore, anyone can effortlessly design beautiful websites, landing pages, and online stores without needing any coding skills. The package even comes with a complimentary domain name and hosting. Additionally, you have the option to operate Bitrix24 on your own server, giving you further control over your business operations. This flexibility allows for a tailored experience that meets your specific needs.

Founded in 2008, Manage Petro Software is a Canadian SaaS company that provides the Manage Petro FMS Software. The company enhances its fuel delivery services by offering various training options, including documentation, live online sessions, webinars, in-person classes, and online resources. Notably, Manage Petro stands out as the sole cloud software that effortlessly connects with both its mobile application and back office management systems. The FMS system is designed to streamline operations by instantly updating your order, work order, dispatch, billing, as well as fuel, inventory, and fleet management with a single entry. This integrated approach not only saves time but also improves overall efficiency for users.

You have the freedom to customize how TOPdesk operates according to your needs. Whether you want to handle incoming tickets or work alongside various service teams through a single platform, TOPdesk offers the tools to accommodate any organization, including ITSM, CAFM, and ESM. Our software is designed to enhance your customer support efforts, transcending the traditional boundaries of a service management tool. Since our inception in 1993, we have been dedicated to aiding organizations globally in enhancing their service delivery standards. Our commitment to your success is evident in our high customer satisfaction ratings. We are devoted to assisting you at every stage of your journey. By utilizing TOPdesk, you can optimize your IT support with features like easy call registration, efficient resource planning, and insightful reporting options. Moreover, every aspect of your facilities services can be effectively managed through intuitive overviews, personalized task lists, and thoughtfully structured planners, ensuring that you stay organized and focused on what matters most. Ultimately, TOPdesk is here to empower your organization to thrive.

BOSSDesk offers a comprehensive ITIL-based Service Desk and Help Desk solution suitable for both on-premise and cloud environments. It features remote work functionalities along with a highly acclaimed user interface and an effective Service Catalog. Users have praised BOSSDesk for its cost-effective ITSM services, exceptional user experience, and remarkable customer support, further solidifying its reputation in the market. This solution not only enhances operational efficiency but also fosters better collaboration among teams.

Fastrax is an integrated software solution designed to fully automate service company operations, offering modules for dispatching, accounting, inventory management, and detailed reporting. The software simplifies field operations with Fastrax TechTrax, enabling technicians to manage service calls, create invoices, and log hours directly from the field. Additionally, Fastrax supports wireless barcode scanning for inventory management and includes automatic credit card processing for fast transaction approvals. By eliminating double entries and streamlining workflows, Fastrax ensures businesses operate efficiently while providing real-time data on technician and shop performance, revenue, and tasks sold.

Elevate your Route Sales, Direct Store Delivery (DSD), and Equipment Service Operations by implementing Prism's all-encompassing Route Accounting Software Platform. This integrated solution, available on desktop, web, and mobile devices, streamlines your distribution workflows, enhancing both sales and operational efficiency in your everyday activities. The mobile app, tailored for route sales managers, provides crucial resources that enable faster and more accurate sales transactions and deliveries. It includes invoicing features that not only bolster sales but also improve collections, significantly minimizing the chances of incurring bad debt. In addition, Prism's mobile pre-order entry function allows sales representatives to interact with clients and place orders effortlessly while out in the field. Moreover, Prism's call center tools assist office sales teams in boosting sales, increasing product visibility, and offering outstanding customer support, which ultimately cultivates enduring client relationships. By adopting these comprehensive solutions, businesses can unlock significant growth and achieve operational excellence, positioning themselves for future success. The integration of such technologies can transform how teams operate and drive better results in a competitive market.

Monday Service is a platform that emphasizes the use of AI to streamline enterprise service management, bringing together and automating a range of operations across IT, HR, facilities, and additional business sectors. It features an integrated AI agent that efficiently processes requests by leveraging historical ticket data and existing knowledge bases, while its advanced capabilities—including automatic categorization, intelligent routing, and AI-driven response suggestions—ensure effective ticket handling. Teams can manage tickets from multiple sources on a unified board, which facilitates incident escalation and promotes collaboration between departments through customized workflows. To enhance self-service options, a customer portal provides access to request forms, knowledge articles, and organized resources via a dedicated link. Additionally, the platform offers customizable dashboards and real-time reporting, granting detailed insights into ticket trends, performance metrics, and service delays, which empowers teams to address operational issues proactively. This comprehensive approach not only boosts service management efficiency but also encourages transparency and teamwork throughout various departments, ultimately leading to improved organizational outcomes. By continuously evolving and adapting to user needs, Monday Service stands out as a pivotal tool in the landscape of enterprise service solutions.

Descartes Route Planning, Optimization & Dispatch is a powerful delivery management platform designed to help businesses achieve maximum fleet efficiency and mobile resource utilization while reducing environmental impact. The platform’s advanced route optimization algorithms enable companies to complete more deliveries using fewer vehicles, drivers, and miles, leading to significant cost savings. Mobile integration provides real-time tracking of vehicles and drivers, along with performance analytics and compliance monitoring, ensuring smooth and reliable operations. Real-time appointment scheduling helps streamline daily planning and boosts productivity for mobile workers by allowing dynamic route adjustments. Descartes supports a variety of industries with scalable fleet management tools that improve delivery speed, accuracy, and customer satisfaction. The platform’s focus on sustainability helps businesses minimize their carbon footprint while enhancing operational efficiency. With a user-friendly interface, businesses can easily dispatch, monitor, and optimize their delivery operations from a centralized system. Descartes empowers companies to adapt to changing conditions with flexibility and precision. It is ideal for organizations looking to improve service levels, reduce waste, and grow sustainably. Ultimately, Descartes delivers smarter, greener, and more efficient delivery and fleet management.

Statlook is a comprehensive and no-cost IT Asset Management solution designed for professional use, featuring an array of functionalities. It consolidates all hardware information into a single platform, ensuring easy access to infrastructure details. The software component provides auditing capabilities along with validation to ensure adherence to licensing agreements. Users have the ability to track activity statistics, manage program usage, and utilize website blocking features to enhance security. Additionally, it includes a robust helpdesk system that supports remote desktop access and complies with GDPR regulations, making it a versatile tool for managing IT assets effectively. For installation, you can access the Statlook Installer at the provided link, and further guidance is available in the User Manual.

Vonigo simplifies the entire field service management workflow, covering every aspect from initiation to completion. Our comprehensive cloud-based suite consists of customizable modules designed to oversee the field service process seamlessly. This includes features such as scheduling, online reservations, dispatching, route optimization, and customer relationship management. Additionally, we provide tools for invoicing, payment processing, reporting, and various other functionalities. With Vonigo, countless individuals have effectively booked and managed their tasks. Experience the benefits for yourself by signing up for a free demonstration today!